Hi, I recently upgraded to 5.8.5 and now can't upload any photos as it keeps telling me I'm out of memory even though I've got loads. have tried reloading but to no avail. Have tried loading same photos in other applications with no problems so I know it's a problem with VSD. Please can anyone help as I now can't use it?
Desperate in France
Not enough memory in VSD - Post ID 86146
Amanda Humphreys
Registered User
4 posts
Cliff Main
Registered User
2,138 posts
Hi,
When you upgraded, did you:
1- uninstall the old program
2- reboot your computer
3- install the program
4- reboot
These steps seem to be even more important with Vista (if you are using it)
When you upgraded, did you:
1- uninstall the old program
2- reboot your computer
3- install the program
4- reboot
These steps seem to be even more important with Vista (if you are using it)
E-Learning Specialist
www.mainsites.ca is my website, and yes, some of it is crappy.
www.mainsites.ca is my website, and yes, some of it is crappy.
Amanda Humphreys
Registered User
4 posts
Hi, i have uninstalled ane re-installed but did not re-boot. I am using XP but I'll give it a go. Will let you know.
Thanks.
Mandy
www.loireuncorked.com for great wine tours
Thanks.
Mandy
www.loireuncorked.com for great wine tours
Amanda Humphreys
Registered User
4 posts
Hi,
I have done what you suggested and it has made no difference, I still can't use it. Looking in your website, someone else has had the same problem but no-one came up with a solution for them either. Can i not just reload an older version and if so how would I access it?
I have done what you suggested and it has made no difference, I still can't use it. Looking in your website, someone else has had the same problem but no-one came up with a solution for them either. Can i not just reload an older version and if so how would I access it?
Cliff Main
Registered User
2,138 posts
Contact Support for Coffeecup and see if they can help. I am just a volunteer here.
http://www.coffeecup.com/help/
login, then look for the "Email us a question" link.
http://www.coffeecup.com/help/
login, then look for the "Email us a question" link.
E-Learning Specialist
www.mainsites.ca is my website, and yes, some of it is crappy.
www.mainsites.ca is my website, and yes, some of it is crappy.
Amanda Humphreys
Registered User
4 posts
Sorry, didn't realise. I have emailed them, just waiting for a reply. It's so frustrating when it worked perfectly well before. as they say, 'if it ain't broke, don't fix it'
Regards, Mandy
ww.loireuncorked.com for great wine tours
Regards, Mandy
ww.loireuncorked.com for great wine tours
Erica Reynolds
Registered User
5 posts
I have the same problem now and the image IS very small. Has anyone figured out the challenge??
amshostak
Trial User
1 post
Seems to be a BUG. I tried to do a 77 K graphic in a new website and it gave memory error messages. Re-boot did nothing to correct. I will have no choice but to dump the program.
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