Hi Dave & Jo-Ann,
Thanks for your good suggestions. I've tried editing the path as suggested, but my edits are not permanent. On the menu, under Tools>FTP Settings, I first entered all the details required. Then I clicked the Browse button, and selected to top root (in my case) in the window that opens which shows all the folders on my domain, and it closes again. However I noticed that "/web" shows as selected. "/web" is part of Apache's directory listing and is not part of a URL. It seems to be used 'internally' by the host and I can't remove or edit it. It is also automatically found by WAM.
When I clicked the pull down Advanced link below, the server root field Dave referred to with the Auto-Detect button is visible. I can edit and remove "/web" in the field there, but if I click Auto-Detect it puts "/web" right back. If I remove "/web" and click OK without clicking Auto-Detect, the FTP window closes and WAM starts re-retrieving my directory (I've set the options to open the last database). After retrieving the directory, I'm back at square one because "/web" is there again.
Jo-Ann, Thanks for assuring me it is not accessible. I tried your test site before posting and it worked fine. Do you by any chance know why it has been the practice to save the dot htpasswd file above the root? I guess there is no need to rename the file as well.
Rob