Can't install this product! - Post ID...

Nov 27th, 2011 at 12:37 PM
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Janet Costidell
Registered User
322 posts

I got this as part of a bundle recently, but can't get it to install. After I've installed it I get a message box (windows 7) saying that this product may not have installed properly, even if I click the button to say it has, in fact, installed properly, the program doesn't show on my PC. What's wrong?
Nov 27th, 2011 at 05:16 PM
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Viv ...VSD & SCCP user
Registered User
2,156 posts

Have you tried downloading it again from CC and installing from the new download, just in case the other download had an error
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Nov 28th, 2011 at 05:16 PM
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Janet Costidell
Registered User
322 posts

Yes, I have done just that!
Nov 28th, 2011 at 08:45 PM
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Eric Rohloff
Senior Advisor
20,266 posts

Try this.:)
1. Right-click the shortcut icon, and click Properties.
2. Click the Compatibility tab.
3. Here, put a check mark by Run This Program as an Administrator.
4. Next, put a check mark next to Run This Program in Compatibility Mode For: and ensure Windows XP Pro Service Pack 2 is selected.
5. Click OK.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
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http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
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This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
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Dec 5th, 2011 at 04:46 PM
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Janet Costidell
Registered User
322 posts

I still can't get this to install. I've tried using the compatability thing in Windows 7, but the program goes through all the installation process, but is not there to use at the end of it. Help?
Dec 5th, 2011 at 06:08 PM
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Eric Rohloff
Senior Advisor
20,266 posts

Are you logged on as the admin when doing the install? It's also a good idea to shut down any anti virus.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
Dec 6th, 2011 at 02:45 AM
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Janet Costidell
Registered User
322 posts

Hi Eric, turning off the antivirus worked!

Thanks.
Dec 6th, 2011 at 06:30 AM
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Eric Rohloff
Senior Advisor
20,266 posts

Is that awesome or what.?:cool:
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
Dec 6th, 2011 at 07:33 AM
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Phil
Ambassador
2,174 posts

Janet Costidell wrote:
Hi Eric, turning off the antivirus worked!

Thanks.


Big VIRUS themselves :D
Living the dream, stocking the cream :D

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