Your form could not be...

User 2614204 Photo


Registered User
23 posts

Hi, i'm sure i must be being stupid but i keep getting the error...

Your form could not be submitted for the following reason(s):
Please enter the correct words in the Captcha box.

...when I am putting the right one in. I've checked my captcha keys are correct.

Any advice would be greatly appreciated.

Please have a look at http://www.withnature.co.ukXtestXwebformbuilderform.php replace X with a / as sorry i can't link to the temporary url directly. Or http://www.withnature.co.ukXtestX and scrolling down to the comments box.
User 2484360 Photo


Registered User
3,293 posts

Hello Matthew,

Neither of the links you provided work. :P Can you give us the direct link to your form?
User 2614204 Photo


Registered User
23 posts

sure, i was just trying to stop google picking up on it as it's a test site but i don't suppose it makes much difference...
http://www.withnature.co.uk/test/webformbuilderform.php
http://www.withnature.co.uk/test/ (scroll to comments at bottom)
User 10077 Photo


Senior Advisor
1,096 posts

Do you have the correct public and private keys? If you are re-using a key that you used for another site, it will not work.
ASK ME ANYTHING
I provide personalized help for Coffeecup Users including personal or group training for Site Designer, Web Form Builder and more via Zoom.
Email me at support@uscni.org or call 865-687-7698.

Did you know that Web Form Builder can be used for both simple and complicated forms and that it's not limited to the default fonts and buttons? Take a look at a form we developed for WindowTinting.com.
https://forms.windowtinting.com/forms/w … ppingcart/
User 2614204 Photo


Registered User
23 posts

Hi, and thanks for your replies. I have checked I am using the correct keys for that domain and its subdomains yes.
User 2614204 Photo


Registered User
23 posts

Matthew Phillips wrote:
sure, i was just trying to stop google picking up on it as it's a test site but i don't suppose it makes much difference...
http://www.withnature.co.uk/test/webformbuilderform.php
http://www.withnature.co.uk/test/ (scroll to comments at bottom)


Sorry the second link should be http://withnature.co.uk/test/right-sidebar.php for the second one. The one i posted was an experiment with another form.
User 2614204 Photo


Registered User
23 posts

Do you think I may need to install my software again as i've just uploaded it afresh to http://withnature.co.uk/test/webformbui … erform.php editing only the smtp details and it still wont work, it's using the right private and public keys for the domain name, or should i delete the keys and try some new ones perhaps?

As always any advice would be much appreciated, thank you.
User 2614204 Photo


Registered User
23 posts

OK, i've scrapped the first two attempts, and the third one has worked, maybe some local file got corrupted i guess.

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