Your form could not be submitted #3 -...

User 179977 Photo


Registered User
120 posts

I am building a website and have uploaded the form to my GoDaddy server. When trying to submit the form I get:
Your form could not be submitted
Warning: [ err 2/line 391/config.cls.php] session_start(): open(/home/content/28/6176328/tmp/sess_3bkk74mimh7il7vk6fhkun3v31, O_RDWR) failed: No such file or directory (2)

I then checked another of my sites and found the same situation. I remember some time back having a situation with forms and the problem was with GoDaddy php not being up to date. I checked the server and sure enough there was a newer version. I updated the server and tried the forms again with no luck.

I saw in another post to try:
www.your-domain.com/form-folder/fbapp/p … ertest.php (I did enter the actual domain name)
to determine if the server was responding correctly. When doing so I got:
The requested URL /HardscapeCreations/form-folder/fbapp/php/servertest.php was not found on this server.

I also saw in another post about making sure the permissions for the storage folder were set to 755. They were not so I changed them, but the problem persists.

Any help would be associated. Thanks

User 185561 Photo


Registered User
100 posts

If your are using GoDaddy make sure they have your php at 5.4 or 5.5, or even 5.6 but NOT 7.x as form builder doesn't work with 7.x php yet.
Once you accomplish the impossible, then you can move on to the hard stuff!
User 179977 Photo


Registered User
120 posts

Thanks Chuck. It is at 5.6.
User 187934 Photo


Senior Advisor
18,063 posts
Online Now

Hi Phil,
Can you share a link to one of the broken forms? The form builder should work with php 7 but it depends on the exact config.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personnel site used for testing and as an easy way to share photos.(RLM imported to RSD)
http://ericrohloff.com
http://ericrohloff.com/property/
User 179977 Photo


Registered User
120 posts

I double checked at GoDaddy and it is now at php 5.6, it was previously at 5.4. It appears that the forms on all of my sites have quit working and I am not sure how long this has been going on. The site I am currently working on is: http://www.hardscapecreationsinc.com/contact

The forms on all of my sites are doing the same thing and all previously worked. Because of that, I suspect it could be something with the server.
User 187934 Photo


Senior Advisor
18,063 posts
Online Now

You need to enable SESSIONs on your server.
http://www.hardscapecreationsinc.com/Ha … essiontest
I would also recommend getting rid of those spaces in your form naming. Some scripts may not like it.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personnel site used for testing and as an easy way to share photos.(RLM imported to RSD)
http://ericrohloff.com
http://ericrohloff.com/property/
User 179977 Photo


Registered User
120 posts

Thanks Eric. I contacted GoDaddy about this. They migrated me to a different server recently and apparently the tmp file got lost in the shuffle. They added the file and all is well now. Thanks for getting back to me. I greatly appreciate it.
User 132143 Photo


Registered User
17 posts

I am having an odd issue that I haven't had before with FB I am getting an error message after filling in the form with a very odd file path (seems it is local) any thoughts. It worked very successfully last time I used it.

http://nutleyoilgroup.co.uk/nogoilform01aaa.html
Attachments:
User 187934 Photo


Senior Advisor
18,063 posts
Online Now

Hi Michael,
Looks like it may be a permissions issue on the storage directory. Try republishing your form.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personnel site used for testing and as an easy way to share photos.(RLM imported to RSD)
http://ericrohloff.com
http://ericrohloff.com/property/
User 132143 Photo


Registered User
17 posts

Eric Rohloff wrote:
Hi Michael,
Looks like it may be a permissions issue on the storage directory. Try republishing your form.


Hi Eric,

http://www.nutleyoilgroup.co.uk/index.html

I spent the night redoing my form http://www.nutleyoilgroup.co.uk/nogoilform01aaa.html and then republishing every which way until I was convinced it was the server, so contacted server support (UKSERVERS) and this is the reply after they had used the form and replicated the issue.


Hi Mike,

The problem is the coffeecup software's web form builder: nogoilform01aaa/fbapp/php/datasavecsv.cls.php The reason it gets the '.1's in the path is that it replaces every '.' with '.1'. I'm not sure how that worked before to be honest because the paths would have been the same on the old server. I fixed their code and that error now doesn't occur, but it still gets the other two errors:

Warning: [ err 2/line 173/datasavecsv.cls.php] array_diff() [<a href='function.array-diff'>function.array-diff</a>]: Argument #1 is not an array
Warning: [ err 2/line 180/datasavecsv.cls.php] array_values() expects parameter 1 to be array, null given

Unfortunately I have no idea what is causing these. Has something about the form or the coffeecup script changed since you last had it working?

Kind regards,

Any thoughts

Mike


Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.