The web site that has an error is hosted on a LAMP server. It isn't available yet using the URL (http://www.upc.utah.gov), but is available using the IP address.
Everything works except for the forms built by WFB ver. 2.3. Build 5217.

I get an error (see attachment) - Fatal Error: session_start() ... failed to initialize storage module: files (path) in /hosts/../ContactForm/fbapp/php/config.cls.php on line 391

Here's the function being called when the error occurs:


Any idea what the problem is? I've uploaded an exact copy on a subweb on my private hosting service and there is no problem at all. Does the server need some configuration. I was under the impression that the server I'm hosting on already has PHP configured to work.

I am sending a support request to my host to see what's wrong, but they can be slow to respond, so I wanted to see if anyone here has an idea first.
Thanks

Are PHP Sessions enabled?

They are supposed to be, but I'm waiting for a response from the help desk from the host service.

I uploaded a phpinfo.php file with the following contents:


When run it I get a large page of results that indicates that php is configured on the server - ver. 5.3.22

The easiest way to check is to go to ContactForm/fbapp/php/servertest.php and see what it reports.

I think it's a configuration problem on the server, but I needed to check here too.

I get this error when I run servertest.php

Warning: session_start() [function.session-start]: SAFE MODE Restriction in effect. The script whose uid is 530 is not allowed to access /tmp owned by uid 0 in /hosts/upc/apache/htdocs/ContactForm/fbapp/php/servertest.php on line 15

Fatal error: session_start() [<a href='function.session-start'>function.session-start</a>]: Failed to initialize storage module: files (path: ) in /hosts/upc/apache/htdocs/ContactForm/fbapp/php/servertest.php on line 15

Thanks

I found out the problem - as I thought, it was a server configuration problem. They had the php.ini file in the wrong place. Once they fixed that, it all works. Thanks so much for prompt replies.

I try to do everything I can with CoffeeCup sw because I get such great support as well as using really good software that doesn't have too many problems. Most of my problems are just my inexperience.

Thanks,
Ron