Thanks for everyone's responses.

I could go back and forth with my form versus your form on Godaddy.com and yours works and mine does not.

I have a ton of forms on Godaddy.com that are working. The issue that I have now is:

When your form does stop working, what do you do and how do you troubleshoot to say it is in fact a Godaddy issue?

The main issue is that I have deleted and reloaded the form even to the point of completely creating a new form and uploading a new version and it STILL does not work.

For some reason their gdform.php processor is working and the CC Form is not.

JUST FOR THIS DOMAIN...what file in the CC Form acts the same as the gdform.php on the Godaddy server?

And...just for grins before I posted this I created a new form, with a new name and uploaded it...still no dice. There is a processing issue with godaddy with the server that I am on...gotta be.

Like I said...how do you prove it and move forward when gdform.php works?

Thanks for everyone's ideas so far!
Jared

I have never had it fail, so that I cannot say. That gdform.php was designed by Godaddy so they maybe doing something completely different.

If it worked once and then stopped, to me that is proof enough that it is a Goddaddy problem since the PHP scripts are always the same.

I know that isn't much to go by.

Hi Jared This is the basic method that is used to send mail on a server. save this as a php file, upload it and try.
If it works look at your form if not look at the server, Change the email to suit.

Thanks Prism,

I copied and saved the file that you recommended.

So what I did was change the "To" email and saved it as email.php.

I loaded it on the server...what should I expect at this point? Do I initiate an email or what should I do next?

Thanks for the tip!
Jared

Just point the browser at the php file after you have uploaded. If you change the email addresses to actual ones it will send the message contained in the file.

As a tip I have a gmail address set to bounce all emails back to my main one so if I was trying this I would send to my gmail and set the from as my main address.

This is only an indicator as if it works it will show your account does allow standard php mailing. From what I read Godaddy seems to present many issues.

That gdform.php file. Have a look at it and see how the mailout is coded. If you use my contact form I can look into it further. What I put up is only standard php coding, nothing special.

Not sure that it will help, but I'll add in my 2 cents. I host through GoDaddy and when I first put my new form online everything worked fine, for a couple of months. And then we stopped getting forms. What I found was that in my initial form setup I left the From: field blank on the form. At some point, GoDaddy decided they didn't like that. When I changed the from e-mail to one of my valid domain e-mail addresses (also through GoDaddy) they started working fine again.

Have you tried changing the From: address to a fixed valid address from the customer's domain?

Chad, Are you talking about the "From" email in the Settings > Email Notices > Notification Message > From: section or on the Auto Responder?

That might work...I never fill that part out.

Thanks,
Jared

Jared, yes the..

"From" email in the Settings > Email Notices > Notification Message > From: section

Try entering a valid e-mail addy in there and see if it starts working again.

I don't use Auto Responder on my form so I can't speak to it.

See my screenshot here at http://www.coffeecup.com/forums/web-for … post194494

That is the exact configuration I use with Godaddy right now.

Well Gang...here is where we are at this point:
1) We know that the Godaddy.com "gdform.php" works.
2) I tried Prism's script on two different domains/hosts and I couldn't get it to work...so not sure if I am doing something wrong there or not. I am pretty sure it is correct and I used a to email address and a from email address...nothing.
3) I created a new webform and put a To Email, a From Email address and reply email address just like Scott's configuration and still did not work. This was also based on Chad's input and made a valid point...I had my fingers crossed that this would work.

I am at a loss here folks. One of the reasons I am really digging into this one is because for one it is a fairly large client and the other reason is that if this is happening to me...it is bound to happen or has had happen to someone else who hosts with Godaddy.com...so I am trying to get a head of the curve if there is one.

I will keep looking on the internet for some other answers...but this is really annoying for something that was and has been working no problem for month's. It has to be a Godaddy.com issue, but how the heck do I prove that...

Thanks,
Jared