Themes not showing in WFB

User 2119480 Photo


Registered User
77 posts

Hi - my themes browser shows a blank black screen and has nothing listed. When i try to import the themes from program files it says 'this theme is corrupt - try downloading the program again;'
I have tried several downloads / re-installations and nothing works. Any Suggestions?
Regards
Tony
desert country
WOOMERA
South Australia
User 187934 Photo


Senior Advisor
18,023 posts

Hi Tony,
Open a support topic.
I think they will have you manually delete a certain file. I can't remember which one it is at the moment.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personnel site used for testing and as an easy way to share photos.(RLM imported to RSD)
http://ericrohloff.com
http://ericrohloff.com/property/
User 122279 Photo


Senior Advisor
11,228 posts

It's most likely the SharedSettings.ccs that you find in c:\users\[your user name]\AppData\roaming. But wait! don't delete it, you may lose other important stuff, like all the server settings in DFTP. Instead, just move it to somewhere else (desktop), and then let it be recreated by the system. Reinstall the programme, and then hopefully you have your themes back. Then it should be possible to move the original SharedSettings.ccs back.

I have used this method a couple of times with RSD, where I also have had themes or components missing, and it has always worked just fine.
Ha en riktig god dag!
Inger, Norway
My new honey site, built with RFF: http://www.horgenhonning.net/
Component sharing for RSD, RFF and RBB: http://www.horgenhonning.net/sharing/


User 2119480 Photo


Registered User
77 posts

Inger wrote:
It's most likely the SharedSettings.ccs that you find in c:\users\[your user name]\AppData\roaming. But wait! don't delete it, you may lose other important stuff, like all the server settings in DFTP. Instead, just move it to somewhere else (desktop), and then let it be recreated by the system. Reinstall the programme, and then hopefully you have your themes back. Then it should be possible to move the original SharedSettings.ccs back.

I have used this method a couple of times with RSD, where I also have had themes or components missing, and it has always worked just fine.


Have tried this three times - including restarts in-between - no luck. It is just the same - blank theme window and a corrupt file message if i try to import direct from the 'themes directory'.
Should i put the Shared Settings.css back?
desert country
WOOMERA
South Australia
User 2119480 Photo


Registered User
77 posts

Eric Rohloff wrote:
Hi Tony,
Open a support topic.
I think they will have you manually delete a certain file. I can't remember which one it is at the moment.


I opened a support topic three days ago, but no reply yet. I tried Inger's suggestion below with no luck either.
desert country
WOOMERA
South Australia
User 2088758 Photo


Senior Advisor
2,578 posts
Online Now

Hi Tony,

Please be patient with CC right now. They were dealing with the fallout of Hurricane Irma. They will reach out to you as soon as they can.

Thanks
Steve
Taking over the world one website at a time!

Steve Kolish
www.misterwebguy.com

YouTube Channel:
https://www.youtube.com/channel/UCL8qVv … ttneYaMSJA
User 122279 Photo


Senior Advisor
11,228 posts

So it has hit Georgia too? :o
Ha en riktig god dag!
Inger, Norway
My new honey site, built with RFF: http://www.horgenhonning.net/
Component sharing for RSD, RFF and RBB: http://www.horgenhonning.net/sharing/


User 2088758 Photo


Senior Advisor
2,578 posts
Online Now

The Tropical Storm yes
Taking over the world one website at a time!

Steve Kolish
www.misterwebguy.com

YouTube Channel:
https://www.youtube.com/channel/UCL8qVv … ttneYaMSJA
User 2765857 Photo


Registered User
468 posts
Online Now

Inger wrote:
So it has hit Georgia too? :o

Inger, As Steve ssid Yes it became a Tropical Storm going into Georgia and as of 3 pm today according to Georgia Power they had over 600,000 with no power. Friends of ours have had no power for 2 days now in Americus GA.
So hoping all at CC are ok.
Ray
Ray aka Kreations
Since 1994 Chocolate bar wrappers for all occasions.
https://www.kreationspecialties.com/index.htm
Since 1972 helping clients help "Discover Their Dream Vacation"
www.kstravelnj.com
User 2765857 Photo


Registered User
468 posts
Online Now

Just got a text friends in Americus Ga just got power restored. CC I believe is up in Atlanta hopefully they are on generator and power will also be back soon if they were out.
Ray aka Kreations
Since 1994 Chocolate bar wrappers for all occasions.
https://www.kreationspecialties.com/index.htm
Since 1972 helping clients help "Discover Their Dream Vacation"
www.kstravelnj.com

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