smtp problem - Post ID 293418

User 2523479 Photo


Registered User
8 posts

Hi,

I have problem with web form builder, when I change the localhost to smtp and fill out the form, it shows me:

YOUR FORM COULD NOT BE SUBMITTED FOR THE FOLLOWING REASON(S):
SMTP CONNECT() FAILED. HTTPS://GITHUB.COM/PHPMAILER/PHPMAILER/ … LESHOOTING
SMTP CONNECT() FAILED. HTTPS://GITHUB.COM/PHPMAILER/PHPMAILER/ … LESHOOTING

I tried to use many of emails and there is the same problem.

Could you help me?

Thanks
User 2088758 Photo


Senior Advisor
2,836 posts

Hi Josef can you please confirm what level of PHP your host is using on your server. Also can you post a link to your form and attach a copy of your project file here so we can have a look.
Taking over the world one website at a time!

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www.misterwebguy.com

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https://www.youtube.com/channel/UCL8qVv … ttneYaMSJA
User 2523479 Photo


Registered User
8 posts

Hi,
it's very important to me, because I have many of forms there, which I need for the students/parents.

Provider upgraded to Php 7.3.22, it was 7.0. and everything worked fine.

Saving to DB works fine.

site: https://www.musicart.cz/forms/prikaz.php

I can't attach the project, because it doesn't support the format.

I also tried ports and nothing happened.

Thanks a lot for your answer.

Josef

User 187934 Photo


Senior Advisor
19,243 posts

Hi Josef,
Give this a try
https://www.coffeecup.com/help/articles … m-builder/
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 458539 Photo


Registered User
1,411 posts

Josef,

Are you with Go Daddy?

Byron
User 458539 Photo


Registered User
1,411 posts

What are the minimum server requirements - this article mentions "Be sure to review the minimum server requirements here before editing this content"

Byron
User 2523479 Photo


Registered User
8 posts

Hi all, I am not with Go Daddy.

I tried to put there the gmail account, but if I change there the localhost to smtp, the error is there.

Sorry, I don't understand what you mean Byron.

Thanks a lot.


Josef

User 122279 Photo


Senior Advisor
13,267 posts

Byron Tipping wrote:
What are the minimum server requirements - this article mentions "Be sure to review the minimum server requirements here before editing this content"

Byron

Didn't you see that the word 'here' is clickable? If you click on it, you will find the server requirements.
Ha en riktig god dag!
Inger, Norway
My new honey site, built with RFF: https://eikweb.com/horgenhonning/
Component sharing for RFF, RBB, RSD and SD: https://eikweb.com/sharing/


User 2523479 Photo


Registered User
8 posts

Hi,

server requirements are OK due to my provider.

Now, the form sends the email to email in notifications, not to the confirm email, but it writes the problem.

YOUR FORM COULD NOT BE SUBMITTED FOR THE FOLLOWING REASON(S):
SMTP CONNECT() FAILED. HTTPS://GITHUB.COM/PHPMAILER/PHPMAILER/ … LESHOOTING

Any solutions please?

thanks

Josef
User 2906089 Photo


Registered User
187 posts

I don't have an answer, but I do have a question. Why would there be a github.com url as part of the smtp error?

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