Problems with webform - Post ID 297421

User 2839451 Photo


Registered User
5 posts

I am having problems updating a Form. I allready have a paid subscription for 10 forms.

When i try to update i get info that i might need to upgrade. But im not going to make a new form, just update one that is there. And when i try to find the form on your site i get info that there is no form.
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User 2699991 Photo


Registered User
4,817 posts
Online Now

Did you click on the link "remove" in the first message?
Mastering The Understanding With Hands-On Learning
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https://alphathemes.coffeecup.com/forms … uman-lina/
User 122279 Photo


Senior Advisor
14,461 posts

Hi Monica,

The 'Form builder lite' has been discontinued quite a while ago. I have alerted the CC staff to the problem with your subscription. I hope they will find some solution for you.
Ha en riktig god dag!
Inger, Norway

My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com


User 2699991 Photo


Registered User
4,817 posts
Online Now

I was going to suggest the same as it could be that one cannot even update an existing form now as it is no longer a valid app etc, beat me to it
Mastering The Understanding With Hands-On Learning
NEW TO "COFFEECUP SITE DESIGNER" FOUNDATION 6 FRAMEWORK?
STUCK ON SOMETHING?

LEARNING & UNDERSTANDING "THE HOW TO"? THE WHY'S & THE WHEREFORE'S?
WITH WAYAN'S STEP BY STEP TUTORIALS
Contact Me For One To One Assistance
https://alphathemes.coffeecup.com/forms … uman-lina/
User 122279 Photo


Senior Advisor
14,461 posts

Hi again,

My reply from the staff is, that the version of the Form Builder that you have is not supported anymore. But since you have a paid s-drive plan, you will not have to pay for the upgrade to the newest version, WFB 2.1-5575. You will be able to open your existing form, do your changes and upload it.

I'm not sure why your existing form was not there when you checked, but I heard that CC data center had an outage this morning.
Ha en riktig god dag!
Inger, Norway

My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com



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