PayPal info needs to be changed -...

User 18402 Photo


Registered User
62 posts

I need help or told that I have t recreate my form again. For test purposes I put in the wrong number for the Paypal Identity token. Now I what to change it but it will not let me. It is just grayed out.

User 2484360 Photo


Registered User
3,293 posts

Hey there,

Did you click the enable button so you can edit the input fields?

http://cl.ly/image/291I460X1d2S/enable.png
User 18402 Photo


Registered User
62 posts

That would be yes.
I cannot deselect the PayPal payment options.
User 2484360 Photo


Registered User
3,293 posts

Alan Martin wrote:
That would be yes.
I cannot deselect the PayPal payment options.


Close the form and reopen it. Are you still unable to edit the inputs?
User 18402 Photo


Registered User
62 posts

I closed the form and reopened. I also close the program and reopened and the same. I believe it is time to recreate the wheel. I just do not understand why the selection is locked.
Thanks for your help.
User 2484360 Photo


Registered User
3,293 posts

Open a support ticket and attacked your form file. I would like to have a look into it. :P

Also, when you attach the form, if you could attach a screenshot of your payment settings window.

Thanks!
User 103173 Photo


VP of Software Development
0 posts

Alan Martin wrote:
I closed the form and reopened. I also close the program and reopened and the same. I believe it is time to recreate the wheel. I just do not understand why the selection is locked.
Thanks for your help.

This is because your Payment Type is set to Email Invoice. If you want to accept payments with PayPal (or any other merchant) you need to change that to Third Party Gateway.
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