No Confirmation Page - Post ID 298281

User 2710846 Photo


Registered User
7 posts

Hi,
my provider has changed the php version to 8. Now the confirmation page is not shown any more. I made the forms with version 2.9 Build 5525. Hope I don't have to buy a new version. I have already reuploaded all files but did not work.
Thank you very much for help.
User 2624719 Photo


Registered User
267 posts

Hi Sylvia
its a bit odd that your provider has changed your php to 8 without giving you a fall back option to one that worked i would check to see if there is an alternative php version
Adrian
User 2088758 Photo


Senior Advisor
3,087 posts

Yes I agree. They should have an option to fall back for you.

Not sure if CC has any plans on updating this app to support PHP8 in the near future but you never know.
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User 2710846 Photo


Registered User
7 posts

Okay, thank you. I could fall back to version 7.4, now it works. I did not know that this could be a problem.
User 187934 Photo


Senior Advisor
20,192 posts

Sylvia wrote:
Okay, thank you. I could fall back to version 7.4, now it works. I did not know that this could be a problem.

Can you look on your server for the error log?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

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User 2710846 Photo


Registered User
7 posts

No, I can't. I am in contact with someone who may be able to update the script. I have no clue about PHP ...

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