The folder naming that the form builder does on export can be slightly different depending on if the form name already existed. It will export the form to a folder named myformname_exported. I rename the folder by removing the _exported.

My suggestion on the folder setup is that as well as the files a zipped up version of the folder be made. Then on S_Drive as with some C Panel File Managers be able to unzip. S_Drive could do it if it allowed the command to unzip.
I generally use the free ftp to upload to my server. By uploading a zipped file by my file manager it is some 90% faster then as a standard folder being uploaded. Unzipping then puts the files where they should be.

Zipping causes problems for those using web building software like Dreamweaver, ExpressionWeb, etc. and would cause us to unzip, copy and replace every single time we update a form or have to go outside of our programs and use an FTP program to upload. That's way unnecessary. Not a good idea when all we have to do now is update a form and export it from FB and click one button to publish the website and any files that were changed upload automatically in our programs.

I have a silly question. Since this "folder" seems to be an issue with so many people that are not understanding the word "contents" of the folder. Is there a reason that the files are put inside the folder to start with? Can't they all reside inside the main folder that the program creates without the extra folder inside? In other words, take the files out of that inside folder and drop them into the main folder. Is there a reason that can't be done?

I ask because I haven't played with it a whole lot to see what any repercussions might be, so I'm curious as to why it's creating that extra folder that everyone is having such a hard time with.

OR

If that will create other issues, how about have the program spit the code out so that it references the files inside that folder instead of having people upload just the contents? Then they could upload the files inside the main folder as is with the folder inside and all.

The only thought behind the process was to keep things nice and tidy when the files were exported on your computer. This way if you were working on multiple forms for a site, the commonly shared files would not overwrite themselves each time you exported.

Right now we are just pretty leery of changing it for the fear it will cause more problems. While the discussion in the forums may look like it is a large issue, these comments represent only a fraction of our user base. Here things are just much more vocal.

understood, so how about a better warning message or popup etc. something to say Hey! Only upload the stuff inside the folder that's inside the folder (as if that isn't confusing enough lol). Something that says explicitly (yes I understood the message completely, but many people seem to not realize it's saying "contents of" or actually they are, and they are thinking the "contents of... " the main folder, not the internal folder.

Anyways, thinking maybe change up the message somehow to make it clearer.

Because for some reason Coffee Cup has decided to drop the php file outside of the second folder leaving it hanging by itself. Not sure why. It sure seems to me that it should be able to be one folder with all files to alleviate all problems. But who knows. Maybe they're just programmers and not users.

Yesterday I uploaded one client's form into shop/shop/shop.html then about an hour or two later did another client and for some reason it exported with the top level folder called now shop_exported with a shop folder in it with all the files. Outside of the second folder is the shop.php file.

Not sure why between those two hours my form exported into an _exported named top folder. I didn't do any updates.

I just went to my website to grab my avatar for the forum picture here and had forgotten I had put a form on my own website. Never had any problems with it. I think I'll be switching to that service instead. I'll have to look at it again to make sure its offers are about the same.

It's one thing setting up a form and getting used to its behavior but it's a whole other thing when the program works somehow differently than two hours before when nothing was touched. I really don't want to have to go back and edit 20 clients' websites just because Coffee Cup decides to do things differently without considering the users.

Also, be careful on exporting manually. I set up my form in folder called Shop where all my shopping cart files were. FB asked if I wanted to replace the files. All other programs replace their own files of same names, but it chose to delete all files in the folder and replace them all. So all shopping cart files were history.

Luckily I had the foresight to copy the folder first and just restored it and renamed my shopping cart folder to something else.

Even if they warned people, it doesn't consider website building programs. So those users have to add the extra folder coding to the iframe code.

Hiya Tina,

What you experienced with the overwrite is actually what would happen any time you try to copy something over something that has that exact name already. I'm pretty sure that's why your shop file was named something with the _exported as the program is forseeing the possibility of the names being the same as some other file or folder already existing. Highly unlikely that you'll have something on your server already called something with that _exported in it so it's safer that way. I "think" if you name it yourself directly it doesn't do that, but if you don't give it a direct name it does. I might be wrong there though. Search the forum here for _exported and I'm pretty sure I've seen a couple other threads on that where there might be some good information for you.

Other than that, you cannot have files and/or folders with the exact same name residing in the same place. If there are same named files, the new one will always overwrite the old one so what it did with the shop is exactly what it was supposed to do and what any program would do.

If I've misunderstood then please let me know.