HOW TO: Form results sent to...

User 390677 Photo


Registered User
23 posts

I am creating a customer complaint form and I would like the form results send to different departments
designated by different emails depending on form selection.

e.g.

Selection "Garden" form result goes to = garden@xyz.com

Selection "Housewares" form result goes to = housewares@abc.com

etc.

If I have overlooked that function please guide me to the right place. If it doesn't how can I achieve this
to work.

Thanks


User 2088758 Photo


Senior Advisor
3,086 posts

Hi Meik,

I definitely know there is a way to do this within the software but off the top of my head I cant remember where in the settings they are. If one of the others don't respond to this by tonight I will take a screenshot and show you where to go.

Taking over the world one website at a time!

Steve Kolish
www.misterwebguy.com

YouTube Channel:
https://www.youtube.com/channel/UCL8qVv … ttneYaMSJA
User 2088758 Photo


Senior Advisor
3,086 posts

Ok I found it.

Add a Dropdown box then in the properties select "Contact List" then edit each options email address. Based on what dropdown they select it will go to that options email address.

I have attached a screenshot too.
Taking over the world one website at a time!

Steve Kolish
www.misterwebguy.com

YouTube Channel:
https://www.youtube.com/channel/UCL8qVv … ttneYaMSJA
User 2140875 Photo


Registered User
364 posts

Steve is spot on. I created a similar list. The attached picture shows the list you will end up with on the contact form. It has worked out very well.
Attachments:
User 390677 Photo


Registered User
23 posts

Thank you so very much for your quick replies.
I appreciate your help.
Will try to get this set up tomorrow and report if I encounter any problems.

Meik

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