It is working correctly in the way you set it up. You added the form inside of an iframe. That puts the form inside of 2 iframe's now. Here is what you have:




That is not the markup we provide you. The correct markup we provide looks similar to this:



That is what you should be adding to your page at http://mainemusicmakers.com/booking-info/

I would start by deleting that markup you added, export your form again and use the markup that the software gives you.

I have done as suggested and the form displays great on a full screen. However; when viewed on a smaller device the form is cut off and does not fully display. I can't seem to get a straight answer as to why. At first I was told to make the height larger and that would display the full form on mobile - if I add enough to the height it does display the full form - but then it makes way too much blank space below the form on a full size screen. To me this is showing that this software is not fully responsive - as advertised, but now I'm being told that since this only happens with WordPress sites, then it's not really a problem and if I need more help I should go to a WordPress support page. This form is advertised as fully responsive - no where does it say that doesn't include WordPress.

Can any one help here? Am I the only one who has run into this issue?

Hi Eric,

Have you tried Scotts suggestion? I really think that will work.

His suggestion does work - the form displays fine on a full size screen; however, when viewed on a mobile device the form is cut off. The final answer I got from Scott regarding this is basically that Web Form Builder is not fully responsive when used on WordPress sites.

I was able to fix this with a workaround. I added the following to the responsive css of the site:

@media screen and (max-width:517px) {
.page-id-20 iframe {height:1800px !important;}
}

Web Form Builder is advertised as fully responsive on all devices - that is obviously not true.

I've made hundreds of forms with the form builder. The only ones that have issues are the ones placed in a Wordpress site.
I would never blame the form builder for that.

Very interesting. I have never tried to use a form on a word press website. Another reason why I hate WP:cool:

I'm not blaming the builder - I'm simply pointing out that the advertising for Web Form Builder clearly states that it is fully responsive - it doesn't NOT say that it is not fully compatible with WordPress - I feel that is somewhat deceiving. It's not like WordPress is an unusual program that is barely used. According to statistics from 2014, 18.9% of all websites are built with WordPress - I would expect that this software would either be fully compatible with it, or at the very least, simply be upfront in the advertising that it is not. I don't think that is too much to ask.

It is fully responsive. It's responding to the div that Wordpress is in control of.