I have the latest version of your WebForm Builder software, I have created a form and have the latest version of PHP and IIS installed on Windows 2012 R2 Server. The form is able to be filled out but I get the error in the attached screenshot. Now I have the form set to save the form to c:\temp\newuser.csv but have also tried changing the path to the root folder to for the website on IIS etc, have tried changing permissions for the logged in user etc to that local folder but to no avail. Thoughts ?

Screenshot of error attached

Hey there!

There can be 2 possible issues here:

1. This issue could be caused by permissions not being properly set on your server. Locate the folder called storage and change the permissions for that folder and all folders under it to 755. That should then fix the issue.

2. That could be caused by PHP Sessions not being enabled on your server. All you need to do is contact your hosting provider and have them enable PHP Sessions and your form will start to work.

You might want to make sure your server meets the full requirements.

http://www.coffeecup.com/help/articles/ … m-builder/

Also, since you are on a Windows IIS server, you will also need to manually customize your SMTP settings. You can find instructions here at http://www.coffeecup.com/help/articles/ … m-builder/

thanks for the prompt response.

on that folder both users and IIS_IUSRS have full control?

From the PHP doco it says PHP sessions are enabled from default ?

If it is the same error, that means permissions are still off. That is what that error shows that it cannot write to that folder location.

Windows hosting makes everything 100000% harder for some reason.

haha agreed

yeh for sure definite it is perms issue but after i added and gave both users full access to that and to a second directory to test (modified the destination in the CoffeeCup form) and it still came up empty i was stumped. The only thing I could think it is a different user that needs the permissions but I am not an IIS Guru so I had no idea what other user it would use to deliver and process the webpage.

Are you logging to a CSV file, using MySQL or uploading any images? If so, disable all those features and that might bypass that error.

Logging to a CSV, not uploading any images or using SQL. I am sure disabling the CSV will probably fix the error but I need it to do that part so then I can set some automation on the data that is entered by the form