•Failed to read or decode form...

User 2082484 Photo


Registered User
8 posts

I get the following message when I try to submit a form...any ideas?

Here is the website that it is on..

http://www.ovmp.org/contact-us.htm

THANKS
User 2082484 Photo


Registered User
8 posts

This is the error..

Failed to read or decode form configuration
User 103173 Photo


VP of Software Development
0 posts

The form is corrupted on your server:

http://www.ovmp.org/form-contact-ovmp/f … ertest.php

At the top, you should see the program, version, build and operating system there but it is blank. I would suggest deleting the form, export and upload. It will not work until that information is displayed there at the top.
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User 594483 Photo


Registered User
2 posts

i am having the same issue. i've created two forms. one works and the other does not. it did work at one point. i don't want to re-export because i had to manually change a few things and that would be lost. the link to the broken form is: http://www.embracingourdifferences.org/ … index.html

the one that works is: http://www.embracingourdifferences.org/ … index.html
User 103173 Photo


VP of Software Development
0 posts

christine page wrote:
i am having the same issue. i've created two forms. one works and the other does not. it did work at one point. i don't want to re-export because i had to manually change a few things and that would be lost. the link to the broken form is: http://www.embracingourdifferences.org/ … index.html

the one that works is: http://www.embracingourdifferences.org/ … index.html

Either one or more files are missing or are corrupted. You can see that the Form Builder information is missing at the top:

http://www.embracingourdifferences.org/ … ertest.php

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User 2154468 Photo


Registered User
1 post

Hi there, not too sure if this is same issue, but I get this error message "•Failed to read or decode form configuration" too.
Here is the URL http://www.javiaviation.com/contact.html
Need help. Thanks
User 103173 Photo


VP of Software Development
0 posts

Niyi Ogunnowo wrote:
Hi there, not too sure if this is same issue, but I get this error message "•Failed to read or decode form configuration" too.
Here is the URL http://www.javiaviation.com/contact.html
Need help. Thanks

Yes, that would be a similar issue.
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User 2088758 Photo


Senior Advisor
2,716 posts

Ok so if I compare the two scripts one from your website and one from mine here is what I noticed.

Your form:
<script type="text/javascript">document.write(unescape("%3Ciframe src=\"form/form.html\" width=\"600\" height=\"838\"allowtransparency=\"true\" scrolling=\"no\" frameborder=\"0\"%3E&lt;a href=\"form.php\" title=\"form\"&gt;Check out my CoffeeCup Form&lt;/a&gt;%3C/iframe%3E"));</script>
<noscript>
<iframe width="600" height="838" style="border:none; background:transparent; overflow:hidden;"
src="form/form.html">
&lt;a href="form.php" title="form"&gt;Check out my CoffeeCup Form&lt;/a&gt;
</iframe>
</noscript>


My form:
<script type="text/javascript">document.write(unescape("%3Ciframe id=\"fb_iframe\" src=\"LogoForm.php" + window.location.search + "\" width=\"100%\" height=\"1016\"allowtransparency=\"true\" scrolling=\"no\" frameborder=\"0\"%3E&lt;a href=\"LogoForm.php\" title=\"LogoForm\"&gt;Check out my CoffeeCup Form&lt;/a&gt;%3C/iframe%3E"));</script>
<noscript>
<iframe width="100%" height="1016" style="border:none; background:transparent; overflow:hidden;"
id="fb_iframe" src="LogoForm/LogoForm.html">
&lt;a href="LogoForm.php" title="LogoForm"&gt;Check out my CoffeeCup Form&lt;/a&gt;
</iframe>
</noscript>


Did you customize the output of this form after WFB ran its initial export? I notice a few references to html pages instead of the php pages that form builder exports. I am no expert coder but maybe the issue is here?
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User 2022579 Photo


Registered User
9 posts

I just edited and uploaded a new form on my website and get the same error. I re-saved it and re-uploaded and get the same error. The form is located at: http://www.longislandrecyclers.com/cash-quote.html , can somone please provide a solution to this?
User 103173 Photo


VP of Software Development
0 posts

Bill Morin wrote:
I just edited and uploaded a new form on my website and get the same error. I re-saved it and re-uploaded and get the same error. The form is located at: http://www.longislandrecyclers.com/cash-quote.html , can somone please provide a solution to this?

The files are corrupted on your server:

http://www.longislandrecyclers.com/LIR- … ertest.php

If you look at FormBuilder version:, it should output the version and os but that is blank. This shows it was a bad upload.
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