Error when using Form Builder V...

User 49365 Photo


Ambassador
2 posts

I keep getting this error box when submitting the form EventRegistration1
http://www.armabellevue.org/ARMA-Events … nupPP.html
I also have a copy of the same form EventRegistration2 submitted and then send an email
with this one I get the error box, but it does send the emails.
Please help, Attached is a screen shot of the error box
User 49365 Photo


Ambassador
2 posts

Here is the screen shot, again
Attachments:
User 103173 Photo


VP of Software Development
0 posts

There can be 2 possible issues here:

1. This issue could be caused by permissions not being properly set on your server. With an FTP client, locate the folder called storage and change the permissions for that folder and all folders under it to 755. That should then fix the issue.

2. That could be caused by PHP Sessions not being enabled on your server. All you need to do is contact your hosting provider and have them enable PHP Sessions and your form will start to work.

Also, since you are on a Windows IIS server, you will also need to manually customize your SMTP settings. You can find instructions here at http://www.coffeecup.com/help/articles/ … m-builder/

You may find using S-Drive is far easier. ;)
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