Email stopped working - Post ID 236079

User 504872 Photo


Registered User
11 posts

I don't know if this has been addressed (couldn't find a search on this forum) and have no idea if this is something at all related to coffee cup that someone could tell me - but my email from my webpage stopped working, my server says it's google, can't find info on google, one place suggested looking at how my 'real' email (Yahoo) was set up. Doing that, but I have no idea what POP server should be. Is there a general 'rule' about how to set it so Yahoo to accept emails that don't have the @yahoo.com?
User 103173 Photo


VP of Software Development
0 posts

If you publish the same form to S-Drive, does it work?
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 504872 Photo


Registered User
11 posts

What form? What is S-drive?
User 2088758 Photo


Senior Advisor
3,121 posts
Online Now

Hi Funny Face,

Your question is really confusing. Can you please explain more decisively what you are trying to accomplish.
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Steve Kolish
www.misterwebguy.com

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https://www.youtube.com/channel/UCL8qVv … ttneYaMSJA
User 103173 Photo


VP of Software Development
0 posts

Funny Face wrote:
What form? What is S-drive?

Click Publish and follow the steps. ;)

Let us know how it goes.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 504872 Photo


Registered User
11 posts

I guess I didn't explain very well. When I set up the website several years ago, either Coffee Cup or my server asked if I wanted an email info@(domain name).com. I said yes, it worked fine for several years. As of a few weeks ago people get email sent to the address back. Server says I have to work it out with Google since it goes through there. Spent hours trying to figure out Google, gave up. Google or somewhere said to check the POP settings. Since I can't find where I can access my info@our domain.com, I tried to re-set yahoo to accept mail from another place into my inbox - which is where they wanted the pop setting. Now I realize that won't help anyway since they send a verification email to that address, and since I can't access it I can't verify.

I realize at this point it's not a coffee cup problem. I'm just very frustrated - I've changed the address on the website, but current customers are getting emails returned. Could you tell me where I might start?
User 10077 Photo


Senior Advisor
1,096 posts

I provide limited support for those kinds of issues. Give me a call: 865-687-7698.
ASK ME ANYTHING
I provide personalized help for Coffeecup Users including personal or group training for Site Designer, Web Form Builder and more via Zoom.
Email me at support@uscni.org or call 865-687-7698.

Did you know that Web Form Builder can be used for both simple and complicated forms and that it's not limited to the default fonts and buttons? Take a look at a form we developed for WindowTinting.com.
https://forms.windowtinting.com/forms/w … ppingcart/
User 103173 Photo


VP of Software Development
0 posts

Funny Face wrote:
I guess I didn't explain very well. When I set up the website several years ago, either Coffee Cup or my server asked if I wanted an email info@(domain name).com. I said yes, it worked fine for several years. As of a few weeks ago people get email sent to the address back. Server says I have to work it out with Google since it goes through there. Spent hours trying to figure out Google, gave up. Google or somewhere said to check the POP settings. Since I can't find where I can access my info@our domain.com, I tried to re-set yahoo to accept mail from another place into my inbox - which is where they wanted the pop setting. Now I realize that won't help anyway since they send a verification email to that address, and since I can't access it I can't verify.

I realize at this point it's not a coffee cup problem. I'm just very frustrated - I've changed the address on the website, but current customers are getting emails returned. Could you tell me where I might start?

Just one more reason to switch to S-Drive. ;)
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.

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