Hi there. I've been asked to create a form for a site on a server using PHP 5.1.1 and am getting the following error when submitting the form:



I really need to get this form working quickly so am happy not have the time & date displayed as part of the success message, but not sure where to delete this from the files. Please note: I have already removed _form_results_ from the Confirmation message, however, am still getting the error message.

Assistance would be much appreciated.

Hello Circey,

WFB requires that your server has PHP 5.3 or higher. If you are using 5.1.1 you will encounter errors. Normally if you contact the host they can upgrade your PHP for you. :)

You can find the server requirements for WFB here http://www.coffeecup.com/help/articles/ … m-builder/

I'm afraid that's not possible (long story), so now I have to find a work-around. I'm thinking that I'll host the form builder files on another server and simply add the path to the form button (the form is called "newsletter-signup"):

I've also changed the script path on newsletter-signup.php as follows:


This has worked to a degree: the form appears as required, but on submit the form becomes blank and nothing happens. Any ideas?

Try hosting the form on your FREE S-Drive account and see if that works? Just a thought . . .

Thanks Gunsmoke, I'll sign up to s-drive and give it a go.

However, I've found this in utilities.inc.php:

So, shouldn't the form be working anyway?

The form works fine hosted by S-Drive, but I need to edit the html/css files to use a non-standard font to fit in with the website style/fonts. I don't seem to be able to access the files on the S-Drive to do this. When I click on Storage, it tells me I have no files on there.

You can do that as well. Go to the File Menu > Export > Automated Form Processing. This will allow you to access all the HTML/CSS. Once you make those changes, upload them to S-Drive.

Thanks Scott, but I can't see how to upload the edited files to S-Drive to replace the existing published form files.

You do that with Direct FTP. Just upload these files to where you website is located. The PHP files are hidden from view so all that you are uploading is just the HTML/CSS and JS files.

I have already tried uploading the WFB files to the client's server which is running PHP 5.1, so this is apparently not meeting the PHP 5.3 requirements of WFB.

Hence my need to host the form elsewhere. I had tried to host the form on my own server, but once the form was submitted, the form disappeared and I was left with a blank modal/colorbox window.

I then tried using S-Drive, but am unable to edit the CSS and HTML to use the custom fonts. In addition, I'm using a Mac and there is no DirectFTP available for Mac.

Really, my preferred solution here would be to use my own hosting, but as I have stated above, once the form is submitted I'm left with a blank modal/colorbox window. Do you have any suggestions to fix this?

I'm wondering also about this:



Many thanks.