CC: email addresses not receiving...

User 2685587 Photo


Registered User
5 posts

I have created a contact form that works well, except for one thing. The email addresses listed in the cc: field aren't receiving copies of the form results through email. The only email address that receives the form results is the To: address.

I have separated each email address in the cc: section with a comma.

What am I doing wrong?
User 2685587 Photo


Registered User
5 posts

Problem solved- I put all the email addresses in the To: section, and now they all receive the email results
User 187934 Photo


Senior Advisor
20,271 posts

How do you have the emails formatted?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

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User 2088758 Photo


Senior Advisor
3,121 posts
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I think multiple Email address need to be separated by a ;

Example: you@mail.com; you@hotmail.com


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User 96863 Photo


Ambassador
3 posts

Steve wrote:
I think multiple Email address need to be separated by a ;
Example: you@mail.com; you@hotmail.com

This works for the CC field but for some reason it does not work for BCC field.
I need to BCC to 2 addresses but using " ; " results in an error message re "not a correctly formatted email address"
the same thing entered in CC works fine (well at least Formbuilder accepts it).
Any ideas? or is it a bug
Mr lew
User 103173 Photo


VP of Software Development
0 posts

At this time, BCC only allows for a single address.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 2442219 Photo


Registered User
1 post

The Notification Email distribution does not work with CC or BCC, I have tried both. The only email address that actually gets distribution is the TO field. This has been a problem for some time, when will it be fixed.
User 103173 Photo


VP of Software Development
0 posts

Timbo wrote:
The Notification Email distribution does not work with CC or BCC, I have tried both. The only email address that actually gets distribution is the TO field. This has been a problem for some time, when will it be fixed.

That has never been a bug. It has worked since day 1. ;)
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.

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