Can't get form to post. - Post ID 185888

User 1744013 Photo


Registered User
89 posts

I thought I had a pretty good handle on this but......
I'm getting the error "Your form could not be submitted for the following reason(s):
•Failed to record the data because the server is too busy or doesn't have write permission."

The form is located at: http://www.illustratedsoul.com/contact_form/contact_page.html
The FB file is located at: http://www.illustratedsoul.com/contact_form/illustrated_soul_contact_form.fb. It is too large for the attachment feature.
I have double and triple checked the email addresses in the settings/auto response menu and simple cannot see any problems. I have edited user.cfg.php since the site is on BlueRazor which is really GoDaddy. I have set the permissions of the files on BlueRazor as best I can and they show write and execute so I'm at a loss.
Thanks for any help.
James Rook
User 1744013 Photo


Registered User
89 posts

I think I've got it figured out. When I saved the form the storage folders were not created. I copied them from a test form and uplaoded them. The form seems to work now.
James Rook
User 2073552 Photo


Registered User
1,625 posts

See who says you need help! You got this...
"An Apple doth not fall far from its tree, yet an orange does."

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