Site Designer not scaling properly on...

User 2622524 Photo


Registered User
96 posts

Hi All
Not sure if there is an easy solution for my problem.

I recently upgraded my computer and monitors to 4K (3840p x 2160p) but now Site Designer 4 is not displaying correctly and some breakpoints are hidden, see image site-designer-3840x2160.jpg attached. I have to reduce my zoom to 60% before all breakpoints are displayed. Also everything else in Site Designer displays at least 50% bigger than when using for example a 1920x1080 display, see image site-designer-1920x1080.jpg attached.

All my other applications I use, display correctly in 4K except for Site Designer. If I change the Windows display scaling from the recommended 150% to 100% everything becomes too small to read, including Site Designer, see image site-designer-3840x2160-100.jpg attached.

Has anyone got any recommendations without me having to change back to 1920x1080 resolution every time I use Site Designer.
User 187934 Photo


Senior Advisor
20,188 posts

The hidden break points are because of the screen size at design. The larger screen resolution looks great. That's a lot of real estate but comes at a price of smaller icons and such. You can download an app that will switch your screen resolution when you run certain applications.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
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User 2792467 Photo


Registered User
161 posts

How large is your monitor?
Mine is 32 inch and Site Designer 4 on MacBook Pro still good readable at 3840x2160 or even higher resolutions.

I guess readability depends on scale/resolution and physical size of the LCD panel. I have a full HD (1920 x 1080) 10 inch monitor and you need a magnifying glass to read most text.

Did you try enlarging text to 150% without changing screen resolution?
I did download the trail version of SD 4 for Windows and installed on Windows 10 to see how it looks.
No problem to read at all (32 inch monitor). See screenshot.
Attachments:
Eindhoven :: Netherlands

It's easy to see, once you see it.
User 2622524 Photo


Registered User
96 posts

Hennie wrote:
How large is your monitor?
Did you try enlarging text to 150% without changing screen resolution?
I did download the trail version of SD 4 for Windows and installed on Windows 10 to see how it looks.
No problem to read at all (32 inch monitor). See screenshot.


Hi Hennie / Eric, thank you for the feedback.

I work on two Samsung UH850 32" QLED Monitors and my default scaling has been set to 150%, If I use either 100% or 125% the text in other applications are to small to read but fine in CoffeeCup. My problem is I use multiple applications during website development including Adobe Lightroom that spans across both monitors and to set one monitor's scaling to 150% and the other to 100% causes display issues for Lightroom.
User 2792467 Photo


Registered User
161 posts

Hi Chris,
I see your problem. I am not an expert in this, but it looks like Lightroom sees one huge desktop (combined 2 displays) and has multiple independent windows while SD V4 is not laid out for so much space (has only one stretchable main window and fixed size sub windows)..
Can't help you with that, sorry.
Eindhoven :: Netherlands

It's easy to see, once you see it.
User 187934 Photo


Senior Advisor
20,188 posts

Might open a support topic.
https://www.coffeecup.com/help/myroom/opentopic/
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2622524 Photo


Registered User
96 posts

Eric Rohloff wrote:
Might open a support topic.
https://www.coffeecup.com/help/myroom/opentopic/


Thank you for this Eric, please give me a few days, I will prepare a video of the problem, it will make it just so much easier to explain and see what I see.

Chris
User 187934 Photo


Senior Advisor
20,188 posts

Did you try zooming out or in under view?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com

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