Resurrecting a corrupt RSD file -...

User 2819400 Photo


Registered User
65 posts

Long story short, I created what I think is an awesome webpage in RSD, exported it, made it live and then went back the next day to open the RSD project file only to find it corrupted...:rolleyes:

Is there a way to bring back-from-the-dead or create a new RSD file by using the collection of exported files I have? I ask this because obviously I may need to make major layout changes to the webpage in the future and it would be a hell of alot easier to use RSD than editing css code.... please don't tell me I have to start again.
User 103173 Photo


VP of Software Development
0 posts

I am sorry to hear that Scott. Not a great way to spend your Saturday. ;)

If you can open a support ticket here at https://www.coffeecup.com/help/myroom/opentopic/ , I am sure we can help you recover the file.
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User 2819400 Photo


Registered User
65 posts

Thanks Scott. Support ticket open. There was only a three file limit to upload so I could not send all my export files. I will await a response. Fingers crossed :cool:
User 103173 Photo


VP of Software Development
0 posts

Scott Williams wrote:
Thanks Scott. Support ticket open. There was only a three file limit to upload so I could not send all my export files. I will await a response. Fingers crossed :cool:

I just replied to your ticket. Just zip all the file up into a single file and you can attach it that way. If the file is over 10mb, upload it to your server and post a link, and I can download it here and see if we can resurrect it. ;)
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User 2819400 Photo


Registered User
65 posts

So Scott Swedorski, being the fantastic guy he is, fixed the problem. Phew!

You guys and gals are doing great things at Coffeecup. Love the software... even after the file fluff up I made. Keep up the great work!
User 2022095 Photo


Registered User
121 posts

I've been around for over 10 years or more, Scott and Coffee Cup Team has never cease to amaze Me.

-WMFX
User 10077 Photo


Senior Advisor
1,096 posts

That's been my experience too.
ASK ME ANYTHING
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Email me at support@uscni.org or call 865-687-7698.

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User 2799958 Photo


Registered User
3 posts

Hi,
I have attached the corrupted file, could you help me to open?
User 2088758 Photo


Senior Advisor
3,121 posts

Sorry Mohammed you did not attach anything here. I would open up a support ticket and attach the file to it.
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