jamo
Registered User
233 posts
Do the people who purchased both FF & BB have to wait for RSD v2 to come out of beta to get their free upgrade?
Scott Swedorski
VP of Software Development
0 posts
If you own them both, version 2.0 will be in your account to download. If you don't see it, please open a support ticket and we can fix you up.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
jamo
Registered User
233 posts
Ok I don't see it. Will open a ticket 
jamo
Registered User
233 posts
Thanks Scott for sorting that out for me
rvanheukelum
Registered User
225 posts
Wait, what? I just bought an upgrade for RSD ... while I could just could have downloaded it?
Don't get me wrong, I value this software a lot, but 69 bucks -for me- is a lot of money I didn't have to put down.
– Richard
Don't get me wrong, I value this software a lot, but 69 bucks -for me- is a lot of money I didn't have to put down.
– Richard
Living in Zevenbergen, the Netherlands
13" MacBook Air M1 + 2x LG 24" IPS QHD / 8GB RAM / 500GB SSD / macOS 14.3 Sonoma
13" MacBook Air M1 + 2x LG 24" IPS QHD / 8GB RAM / 500GB SSD / macOS 14.3 Sonoma
Andrew
Registered User
89 posts
Oh, great! I had already purchased both Bootstrap Builder and Foundation Framer, but decided to jump in quickly after seeing the email about RSD. Surely I deserve a refund methinks…
Yeah, I've only just seen this thread, too. I think it's poor on CoffeeCup's behalf for not making this clear. I read the email feeling VERY confident that I needed to purchase RSD 2.0 for $69. There was no mention of a free upgrade if you already own BB and FF.
rvanheukelum wrote:
Wait, what? I just bought an upgrade for RSD ... while I could just could have downloaded it?
Wait, what? I just bought an upgrade for RSD ... while I could just could have downloaded it?
rvanheukelum
Registered User
225 posts
Andrew Moss wrote:
Oh, great! I had already purchased both Bootstrap Builder and Foundation Framer, but decided to jump in quickly after seeing the email about RSD. Surely I deserve a refund methinks…
Oh, great! I had already purchased both Bootstrap Builder and Foundation Framer, but decided to jump in quickly after seeing the email about RSD. Surely I deserve a refund methinks…
You're not alone
Living in Zevenbergen, the Netherlands
13" MacBook Air M1 + 2x LG 24" IPS QHD / 8GB RAM / 500GB SSD / macOS 14.3 Sonoma
13" MacBook Air M1 + 2x LG 24" IPS QHD / 8GB RAM / 500GB SSD / macOS 14.3 Sonoma
Andrew
Registered User
89 posts
rvanheukelum wrote:
You're not alone
Andrew Moss wrote:
Oh, great! I had already purchased both Bootstrap Builder and Foundation Framer, but decided to jump in quickly after seeing the email about RSD. Surely I deserve a refund methinks…
Oh, great! I had already purchased both Bootstrap Builder and Foundation Framer, but decided to jump in quickly after seeing the email about RSD. Surely I deserve a refund methinks…
You're not alone
Scott Swedorski
VP of Software Development
0 posts
rvanheukelum wrote:
Wait, what? I just bought an upgrade for RSD ... while I could just could have downloaded it?
Don't get me wrong, I value this software a lot, but 69 bucks -for me- is a lot of money I didn't have to put down.
– Richard
Wait, what? I just bought an upgrade for RSD ... while I could just could have downloaded it?
Don't get me wrong, I value this software a lot, but 69 bucks -for me- is a lot of money I didn't have to put down.
– Richard
That is no problem Richard. Just open a support ticket and we will gladly refund that.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
Scott Swedorski
VP of Software Development
0 posts
Andrew Moss wrote:
Oh, great! I had already purchased both Bootstrap Builder and Foundation Framer, but decided to jump in quickly after seeing the email about RSD. Surely I deserve a refund methinks…
Yeah, I've only just seen this thread, too. I think it's poor on CoffeeCup's behalf for not making this clear. I read the email feeling VERY confident that I needed to purchase RSD 2.0 for $69. There was no mention of a free upgrade if you already own BB and FF.
Oh, great! I had already purchased both Bootstrap Builder and Foundation Framer, but decided to jump in quickly after seeing the email about RSD. Surely I deserve a refund methinks…
rvanheukelum wrote:
Wait, what? I just bought an upgrade for RSD ... while I could just could have downloaded it?
Wait, what? I just bought an upgrade for RSD ... while I could just could have downloaded it?
That is not a problem Andrew. You just jumped the gun before we had a chance to email you. Just open a support ticket and we will take care of you.
We always do our best to take care of everyone. We are not some greedy evil company. Give us a little bit of credit here allow us to help before you start condemning us.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
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