Shopping Cart: Error When Clicking on...

User 513556 Photo


Registered User
2 posts

When I add I items to my stores website and click on the "Checkout with PayPal" I get the following error:

PayPal has returned an error!
Ack: Failure
Correlation ID: d636152b9bc07
Version: 3.2
Error Number: 10002
Short Message: Security error
Long Message: Security header is not valid
User 103173 Photo


VP of Software Development
0 posts

Hi Robert

Take a look at http://www.coffeecup.com/help/articles/ … ?locale=en It sounds like you have not completed the steps for configuring your API.


Check out http://www.coffeecup.com/help/articles/ … ?locale=en for more information on API setup.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 510036 Photo


Registered User
2 posts

Sorry, that doesn't do the trick for me. Checked Paypal, all is right. Still get the error.

http://www.oregonwinecountrytours.com/shop/index.php

Any ideas??
User 452266 Photo


Registered User
267 posts

Me too.

May The Good Lord Take A Likin' To You,
Sandcrab3 (Scooterman)
User 103173 Photo


VP of Software Development
0 posts

Have you contacted PayPal yet? That specific error is right from their documentation and they say if there is a security error it means the API information is not properly configured.
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User 512847 Photo


Registered User
5 posts

My sister-in-law has the same problem. She uses Yahoo to host her store. She has talked with Yahoo and PayPal, but she doesn't have it fixed. I had an error with my shopping cart at first. CC support checked and said that my hosting provider didn't have CURL installed. So I contacted my hosting provider and they fixed the problem. I wasn't getting the error message that was shown above. I just couldn't get any items into the cart.

So has anyone in the above listings got theirs fixed yet? If so what did you do?

Thanks,
Hayes
User 608404 Photo


Trial User
4 posts

PayPal has returned an error!
Ack: Failure
Correlation ID: 2e93b6e0ba7b5
Version: 3.2
Error Number: 10002
Short Message: Security error
Long Message: Security header is not valid


I get the same error!!!
User 103173 Photo


VP of Software Development
0 posts

That error is caused by incorrectly configuring your PayPal API information. For more information please see http://www.coffeecup.com/help/articles/ … -an-error/
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 608404 Photo


Trial User
4 posts

Looks like there was a couple of spaces on my username when I copied and pasted. Works now. Thanks
User 370937 Photo


Registered User
93 posts

i am not sure if this problem was corrcted but i had the same problem
make sure that the signature is not your name, cause the signature
is on your api access on paypal site it is a long line of code and
needs ta be in the shopping cart paypal area. paypal helped me with this today and is working great :-)
The Bigg Q , is here an forever!
http://www.thebiggq.com

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