Product page won't chg color

User 2124415 Photo


Registered User
35 posts

Hi All

I change the background color in Shopping Cart Desiger Pro and exported it to Shopping Cart Creator.

When i do a preview the color change is there but when I publish and upload to the webserver the change does not take place on my on line website.

Could I need to make a manual change to a CSS file. I have done some editing to these files.

Thanks for your help

Vince
User 38401 Photo


Senior Advisor
10,951 posts

Hiya Vince,

Editing your CSS files should not be necessary at all for much of anything. Most anything needed should be accessible within the program. There is no real support for files that have been manually edited outside of the programs as there's just no way to try and keep track of what someone could have changed or has changed etc.

Having said that, we're going to need a lot more information as well as a link to the site to know if it's working properly or not. Let us know what you already changed in the files manually as well as the color that the background is supposed to be so we can see what color shows to us. Sometimes it's just a matter of clearing your browser cache which is always a good thing to try first before anything else.
User 539803 Photo


Registered User
2,156 posts

If using IE or firefox, have you tried control & F5 to refresh the page so the changes you have uploaded are refreshed

I know there are other ways of answering this by its what i do
Started using CC VSD in January 2009, I don't do HTML code, Sales from CC site exceeding expectations taken me out of semi-retirement
Hosted FREE on CC S DRIVE www.chauffeurdrivenluxurycars.co.uk
My new VSD & SCCP site Oct 2011 www.deloreanjewellery.co.uk
My friendly window cleaner www.mwcwindowcleaner.co.uk

User 2124415 Photo


Registered User
35 posts

Hi Jo Ann & Jewelcraft

Started over again by deleting all my files on my webserver just to make sure i did have something weird in a css file. Then uploaded again.

So now the color change to the background on an individual catagory page where my product are shown is correct in FireFox but not in IE. I did try the "control & F5" without any luck.

I would appreciate any more suggestion you may have

Thanks

Vince
User 539803 Photo


Registered User
2,156 posts

beyond my knowledge, but putting a link to your website, might help someone else if they can see the error for themselves

Started using CC VSD in January 2009, I don't do HTML code, Sales from CC site exceeding expectations taken me out of semi-retirement
Hosted FREE on CC S DRIVE www.chauffeurdrivenluxurycars.co.uk
My new VSD & SCCP site Oct 2011 www.deloreanjewellery.co.uk
My friendly window cleaner www.mwcwindowcleaner.co.uk

User 2124415 Photo


Registered User
35 posts

Hi

I have added the link to my shopping cart if that might help.

So in IE the product page color did not change even though it shows in my preview and in FireFox

Also all my products per page are in one long column instead of side by side (in IE)

www.thespirituallygifted.com/shop/

Thanks again

Vince
User 193638 Photo


Registered User
557 posts

I opened your site and I get this warning at the top of the page:

Warning: session_start() [function.session-start]: open(/home/users/web/b294/moo.thespirituallygifted/cgi-bin/tmp/sess_12b289a788aee4afebeea4b5f6bfa8ed, O_RDWR) failed: No such file or directory (2) in /hermes/web07/b294/moo.thespirituallygifted/shop/ccdata/php/page.cls.php on line 128
User 2124415 Photo


Registered User
35 posts

Hi

I have no idea what that error means

Thanks

Vince
User 2114410 Photo


Registered User
383 posts

You also have this error at the bottom:

Warning: Unknown: open(/home/users/web/b294/moo.thespirituallygifted/cgi-bin/tmp/sess_9b78de07894c3e0bf4212c07adddede3, O_RDWR) failed: No such file or directory (2) in Unknown on line 0

Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/home/users/web/b294/moo.thespirituallygifted/cgi-bin/tmp) in Unknown on line 0

Did you delete the root directory on your server? Just a thought, I'm not that good at these things, but from the error it looks like it's trying to find a folder that doesn't exist.
User 103173 Photo


VP of Software Development
0 posts

Vince wrote:
Hi

I have no idea what that error means

Thanks

Vince

You are using a very old version of the software:

http://www.thespirituallygifted.com/sho … tainfo.php

Please update to 3.8 and it will fix this issue.
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