Install problems with trial - Post ID...

User 258505 Photo


Registered User
11 posts

I'm guessing I need to have Xampp running? When attempting to install the trial version on my pc I get the following error:
Could not initialize an instance of the configuration object. Cannot initialize database. Please contact CoffeCup support for assistance.

There has been an error.
Error running (the path to the ShoppingCart.exe) :child killed: SIGABRT
User 562592 Photo


Registered User
2,038 posts

Are you able to actually open the program before you get the error, or are you getting the error while installing?
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User 258505 Photo


Registered User
11 posts

At the tail end of installation
User 103173 Photo


VP of Software Development
0 posts

Typically that error means a bad install. Re-installing the software should fix the issue. If you still have problems after doing that, please open a support ticket and give us as much information as you can about your system and we will help you out.
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