Unable to send email - Post ID 278756


Guest
7 posts

Is anyone else having issues? I'm trying to send test email and it says "connected to email server", "sending to @email address" and then it says "unable to send email"?


Senior Advisor
17,827 posts
Online Now

Hi Heidi,
Are you testing through the app and using CC's servers?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personnel site used for testing and as an easy way to share photos.(RLM imported to RSD)
http://ericrohloff.com


Registered User
13 posts

I am having issues too. It used to work fine when I was in the U.S., but after my move to Canada, I can't seem to configure it. I use GoDaddy and Apple Mail, and set up through the Coffee Cup e-mail settings, but it fails. I use Godaddy configuration for outgoing mail: smtpout.secureserver.net along with what they recommend for secure SSL port # and match the correct settings in my configured mail. Not sure if we are suppose to do something else. I read the help manual and do it the way they suggest.


Senior Advisor
17,827 posts
Online Now

Hi Janice, Are you having problems testing the email through the RED app or actual sending it from a form or php application?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personnel site used for testing and as an easy way to share photos.(RLM imported to RSD)
http://ericrohloff.com


Registered User
13 posts

Hi Eric,
I am just testing through RED. I hand off the HTML file to my client, who sends them through another service., so for me it is not a big deal, but I am not sure why I can't get it to work anymore.
Thanks,
Janice


Senior Advisor
17,827 posts
Online Now

I would make sure it’s logged into your cc account. If you still can’t get it to work open a support topic and post back when you get an answer.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personnel site used for testing and as an easy way to share photos.(RLM imported to RSD)
http://ericrohloff.com


Registered User
13 posts

Sure thing. Thanks Eric.

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