Problems using RED - Post ID 296418

User 2917932 Photo


Registered User
26 posts

Using the Mac version on Mini M1, the block controls disappear and have to restart the program to get them back or else cannot delete sections.

There is no easy way to change a H1 tag to a H2 or H3 once you drop it on the editor.
No easy way to center a headline.

When clicking on a paragraph the control flash on the right control panel and then switches to text controls.

This program has me crying having to fight it to get anything done.
Using version 5.0 1963
User 187934 Photo


Senior Advisor
19,684 posts

Hi Warren,
I would open a support topic and explain to the CC gurus what your problem is. The fact that you can replicate should help them solve the issue.
https://www.coffeecup.com/help/myroom/
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2695940 Photo


Registered User
139 posts

Warren F wrote:
Using the Mac version on Mini M1, the block controls disappear and have to restart the program to get them back or else cannot delete sections.

There is no easy way to change a H1 tag to a H2 or H3 once you drop it on the editor.
No easy way to center a headline.

When clicking on a paragraph the control flash on the right control panel and then switches to text controls.

This program has me crying having to fight it to get anything done.
Using version 5.0 1963


Hi Warren,
I'm using a M1 Mac with the same version of Email Designer and I can not seem to make any of your issues happen. Everything works the same as before I got the new Mac. No issues as you discuss above.
Maybe try re-installing the program and see if that helps?

You will have to delete an H1 or H2 heading to replace it with a new H2 or H1, no way to click and change I'm afraid.

Very easy to center the headings, There are Align controls in the Typography settings under the Design column.

Hope you get things working.

John Ferguson
Website Design and Development
www.jf1.co

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