Exported HTML uses CoffeeCup storage...

User 2916129 Photo


Registered User
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Hello,

I am using CoffeeCup Responsive Email Designer and encountered an issue with the HTML export.

When I add images as "Local Images" in my project and export the email to HTML, the exported code does not use the local image folder (for example "images/filename.jpg"). Instead, the export automatically generates image URLs like:

http://webop.coffeecup.com/storage/emails/...

These URLs are not accessible outside the CoffeeCup environment, so the images are not displayed when the exported HTML is used elsewhere.

Expected behavior:
When exporting an email project, images that were added as local files should either:
- be exported to an "images" folder and referenced with relative paths, or
- allow the user to define a base path for images during export.

Actual behavior:
The export always replaces the paths with CoffeeCup storage URLs.

The only workaround I found was to switch all images to "Online Images" and host them manually.

Is this intended behavior or a bug?
Is there a way to export HTML with local images and correct relative paths?

Thanks in advance.

Software: CC Email Designer
OS: macOS
Version: 5.0 Build 1999
User 379556 Photo


Registered User
1,654 posts
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Guido Gruhn wrote:
... Is this intended behavior or a bug?
Is there a way to export HTML with local images and correct relative paths? ...

I think this is a question best answered by the CoffeeCup team, and this forum is primarily for users of the software to help each other.

You've set out the matter very clearly, and I suggest you copy it to the CoffeeCup team using Your Support Room ( https://www.coffeecup.com/help/myroom/ ).

Frank

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