Email Designer keeps crashing when...

User 2973104 Photo


Registered User
2 posts

Hi,

So, the program keeps crashing when I am trying to export HTML or send a test email.

Sometimes it gives me the message "Error while connecting to your CoffeeCup account.".

I've tried reinstalling, reconnecting my account, running as an administrator but with no luck.

Please help me asap.

Thank you.
BuyHome
User 2699991 Photo


Registered User
4,385 posts
Online Now

I get the same message can't find the problem, I did report it but no reply.
Mastering The Understanding With Hands-On Learning
NEW TO
"COFFEECUP SITE DESIGNER" FOUNDATION 6 FRAMEWORK?
STUCK ON SOMETHING?

LEARNING & UNDERSTANDING "THE HOW TO"? THE WHY'S & THE WHEREFORE'S?
WITH WAYAN'S STEP BY STEP TUTORIALS

I can make "INDIVIDUAL BESPOKE" step-by-step video tutorials
for you to watch at your leisure as many times as you need

I have also started updating the ready made step by step tutorials, Ready Soon

my secure email details form
https://mawarputih.coffeecup.com/forms/wayab/
User 2973104 Photo


Registered User
2 posts

Really? Why would they be silent? We bought this software and it's not working.
User 122279 Photo


Senior Advisor
14,200 posts
Online Now

Last thing I heard was that they are trying to replicate it in order to find out why it is crashing. When they know the reason, it will of course be easier to do something about it than only guessing.
Ha en riktig god dag!
Inger, Norway
This site was made before we were able to create components through the app:
Component sharing for RFF, RBB, RSD and SD: https://eikweb.com/sharing/
My work in progress right now:
Components for the same as above + HTML Editor: https://mock-up.coffeecup.com



Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.