Email Designer keeps crashing when...

User 2973104 Photo

Registered User
2 posts


So, the program keeps crashing when I am trying to export HTML or send a test email.

Sometimes it gives me the message "Error while connecting to your CoffeeCup account.".

I've tried reinstalling, reconnecting my account, running as an administrator but with no luck.

Please help me asap.

Thank you.
User 2699991 Photo

Registered User
3,832 posts
Online Now

I get the same message can't find the problem, I did report it but no reply.

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User 2973104 Photo

Registered User
2 posts

Really? Why would they be silent? We bought this software and it's not working.
User 122279 Photo

Senior Advisor
13,845 posts

Last thing I heard was that they are trying to replicate it in order to find out why it is crashing. When they know the reason, it will of course be easier to do something about it than only guessing.
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This site was made before we were able to create components through the app:
Component sharing for RFF, RBB, RSD and SD:
My work in progress right now:
Components for the same as above + HTML Editor:

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