Email Designer keeps crashing when...

User 2973104 Photo


Registered User
2 posts

Hi,

So, the program keeps crashing when I am trying to export HTML or send a test email.

Sometimes it gives me the message "Error while connecting to your CoffeeCup account.".

I've tried reinstalling, reconnecting my account, running as an administrator but with no luck.

Please help me asap.

Thank you.
BuyHome
User 2699991 Photo


Registered User
4,797 posts
Online Now

I get the same message can't find the problem, I did report it but no reply.
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User 2973104 Photo


Registered User
2 posts

Really? Why would they be silent? We bought this software and it's not working.
User 122279 Photo


Senior Advisor
14,450 posts
Online Now

Last thing I heard was that they are trying to replicate it in order to find out why it is crashing. When they know the reason, it will of course be easier to do something about it than only guessing.
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