Lockbox & Win 7 - Post ID 134511

User 1838367 Photo


Registered User
2 posts

I downloaded the trial version & when I click to install I get an error stating that the installation file is not a valid win 32 application.

Lisa
User 562592 Photo


Registered User
2,038 posts

This means that you got a bad download. If you redownload the software it should fix the problem.
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User 1838367 Photo


Registered User
2 posts

Thank you. Works fine.

Lisa
User 179458 Photo


Registered User
7 posts

I upgraded to Windows 7 and installed Lockbox. The content in the window is hidden by the window borders. Is there a way to make it expand? When I make the box larger, the content still hides under the border. I used the tab and hit "enter" to save the data but it's mildly frustrating I can not see the full content. Is it a setting I can change?

Thank you
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User 103173 Photo


VP of Software Development
0 posts

Looks like you are using custom DPI settings. Change your display back to 96DPI and it will fix that.

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User 179458 Photo


Registered User
7 posts

Scott,
thank you for your assistance. Let's forget that I know how to use a computer and would know how to change from what DPI I have set, how would I change it back to 96DPI?

I can change resolution screen size, hertz and color depth but I can not find where I change the DPI.

Thank you.
User 2144239 Photo


Registered User
0 posts

For Windows 7
Go to your Desktop, right-click it, and select Personalize. Select Display, located in the lower left-hand corner of the window. Then select Set Custom Text Size (DPI). This displays the DPI setting. If it is set to Large/120 DPI (125%), set it to Normal/96 DPI (100%).

Additionally, some Windows 7 themes change the default fonts to a nonstandard one, causing the issue described here. Change your theme back to the standard Windows 7 theme and see if that helps.

Let us know if this solves the problem. If not, feel free to get back in touch!

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