Problem Uploading to S-Drive - Post...

User 104544 Photo


Ambassador
12 posts

I'm having issues uploading to my S-Drive. I keep getting a weird message (See attached pic) stating I have exceeded my volume. I find that hard to believe but I went ahead and deleted about a hundred files out of the website just to see if that would help. It still gives me the error. I checked my account and everything is in order. Any good suggestions?
Attachments:
User 2273654 Photo


Registered User
774 posts

https://www.w3schools.com/tags/ref_http … %20result.
It seems that PUT HTML request is not the proper IDR request for updating HTML editor site.
HTTP Methods
GET
POST
PUT
HEAD
DELETE
PATCH
OPTIONS
CONNECT
TRACE Input request probably needs to be submitted formatted in another method of the HTTP Methods.
My CC S-drive site https://workhorsepainting.com
User 379556 Photo


Registered User
1,598 posts

I think it will be helpful to raise the matter with the CoffeeCup team in https://www.coffeecup.com/help/myroom/ , explaining exactly how the uploads are being made, i.e.
using DirectFTP
using The HTML Editor itself
using a third party FTP program
using the Hosting > Your Sites section of this website
or getting the same result whatever method is used.

When the matter is resolved, do please post again here to advise what caused the problem and how it was resolved.

Thanks.

Frank
User 379556 Photo


Registered User
1,598 posts

Lobo Al wrote:
I'm having issues uploading to my S-Drive. I keep getting a weird message (See attached pic) stating I have exceeded my volume. I find that hard to believe but I went ahead and deleted about a hundred files out of the website just to see if that would help. It still gives me the error. I checked my account and everything is in order. Any good suggestions?

I tried to upload a website and received the same error message, and raised a query in 'Your Support Room'.

I was advised that the message was triggered by one video file which was greater than the limit of 16MB per file. That limit on the size of files in the S-Drive 'site' sections was therefore raised to 40MB per file. I then tested it using two 36MB video files in the same website, and all uploaded without problem.

The limit is not on the size of the website but on the size of individual files in the website. I therefore expect that the problem of Lobo Al will now have disappeared unless he tries to upload individual files exceeding the 40MB limit.

Frank
User 3207616 Photo


Guest
3 posts

"Loved the insights here. One thing I would’ve loved to see even more of: a few extra examples or use cases. It helps to visualize how to apply things in real situations. Maybe in a follow-up post?"smm services

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