Installation failed - Post ID 277659

User 487303 Photo


Registered User
27 posts

Running installation got message can not open camera.wav and installation close.
User 187934 Photo


Senior Advisor
20,181 posts

Hi Harry,
I would try restarting your pc then reinstalling.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 487303 Photo


Registered User
27 posts

Eric I did this, but no result. It installed something because if I retry I got the message that I should first uninstall.
User 122279 Photo


Senior Advisor
14,447 posts

Harry, which operative system are you running? If Windows, which version?
Ha en riktig god dag!
Inger, Norway

My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com


User 487303 Photo


Registered User
27 posts

running windows 10 version 1709 os build 16299.125
User 487303 Photo


Registered User
27 posts

i have this camera.wav file in my document folder on the second drive not on the first drive.
User 122279 Photo


Senior Advisor
14,447 posts

When you tried installing, did you let it install to the default location?
Have you tried right-clicking on the installation file and tried 'run as admin'?
Have you tried temporarily disabling your anti virus programme?
Moving your camera.wav to your C drive (documents/CoffeeCupSoftware/sounds)?

I'm just guessing at the reason for your installation failure.
Ha en riktig god dag!
Inger, Norway

My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com


User 487303 Photo


Registered User
27 posts

Inger I have tried everything you told me. no way to go so I will give up.
User 187934 Photo


Senior Advisor
20,181 posts

Open a support topic.
https://www.coffeecup.com/help/myroom/opentopic/
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2861890 Photo


Registered User
34 posts

Download the installer again, try everything Inger suggested, and try another install. It sounds like your installation file might be corrupted.

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