I tried to install the html editor and i did check off the combatibility as windows xp service pack 2 AND 3 and they both still wont work. What can i do to get this program to run its very frustrating

You should put a support ticket in, so the support staff can help you. You can reach them through your account, which is located at the very top of the page.

Hiya Ray,

What security software are you using and did you try disabling it temporarily to install and see if that solves the issue? I do have that trouble with various softwares (both CC and others) and find it works many times just to do that. Let us know if that fixes the issue or not

Hi Ray

Please provide more information. Just saying you can't install it leaves us with nothing to go on. I appreciate the operating system information but how about error messages, other running software or anything else that may be relevant to the issue? This software is installed on literally millions of machines, so there must be something local that is preventing it from installing properly. If we have access to error dialogues or messages, it will tell us right away what the problem is.

Thanks.

Dave.