HTML Editor Hangs - Always - Post ID...

User 14247 Photo


Registered User
1 post

I'm using the latest build - 448 on my Win 7 laptop.
I am running CC as Adminstrator. If I start CC, it seems to start fine, but all I have to do is try to change my preferences and it hangs.

If I try to manipulate some simple html in a new page - it hangs.

If I look at it sideways - it hangs!

When I try to click "X" to shut CC down I get a "not responding" message.

Here's what is reported in the "View Details" if it helps any.

Help!!!

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: Coffee.exe
Application Version: 10.0.0.502
Application Timestamp: 2a425e19
Hang Signature: 2f04
Hang Type: 0
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 2f0433a4673e37c25bce2988f0eed54d
Additional Hang Signature 2: 5b1d
Additional Hang Signature 3: 5b1da0641233ec25fe5e14d254dad062
Additional Hang Signature 4: 2f04
Additional Hang Signature 5: 2f0433a4673e37c25bce2988f0eed54d
Additional Hang Signature 6: 5b1d
Additional Hang Signature 7: 5b1da0641233ec25fe5e14d254dad062


User 464893 Photo


Ambassador
1,611 posts

My first approach would be to uninstall, download again and re install. Could be a corrupted file. Failing that a support ticket could give the assistance you need.
The Guy from OZ



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