Editor doesn't work on my two Windows...

User 130040 Photo


Registered User
2 posts


The coffee cup editor does not work on my Windows 7 desktop and laptop. In both cases after opening It I can see the top portion of the editor in the lower right of my screen but it is locked up and can not be used, moved or whatever. I can only close it through the task manager. I have tried changing the properties to xp service pack 3 emulation with no success. does anyone else experience this problem? Again I am getting exactly the same problem on two different Windows 7 machines. Is there any fix for it that is known? i did like the edidor in the past but I simply can't use it anymore.
User 2484360 Photo


Registered User
3,293 posts

Have you tried running the program as an Administrator?

Here's how:

1. Right-click the shortcut icon and click Properties.
2. Click the Compatibility tab.
3. Put a check mark by Run This Program as an Administrator.
4. Click OK.

Then open the Editor. :)
User 271657 Photo


Ambassador
3,816 posts

Welcome to the forum, Michael!
Check your DPI settings:
Right-click on desktop > Personalize > Display > Make sure it's set to 100%

If that doesn't help, you might try a fresh download, or put in a support ticket and let the CC crew get it figured out for you ;)
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User 130040 Photo


Registered User
2 posts

Thanks for the suggestions but I tried both and they don't work.
User 1948478 Photo


Senior Advisor
1,850 posts

paintbrush wrote:
If that doesn't help, you might try a fresh download, or put in a support ticket and let the CC crew get it figured out for you ;)

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