If your computer crashed and you never
made a backup of the database, then yes, all that stuff is gone. Hopefully you are using LockBox or some other password manager to store your critical credentials. If not, you will have to reset all your account passwords.
I can't access my website. or SDrive which I've never used - always ftp under my domain names. Is that gone?
Since we do not host your website, you need to contact your hosting provider to obtain your credentials. The last order you have with us was a decade ago.... ;-(
What happened? I've gone thorugh entire menu - my support room - which does not have any answers because (and they date back to 2012) all the answers seem to assume one has the set up server FTP details already. I don't. And I can't find them .
Those are the questions you ASKED US in the past. They are not FAQ's