Update Today Not working

User 1967932 Photo


Registered User
22 posts

I updated Direct Ftp today. Takes forever to get to any site and if I do manage to get to one, I can not open any folders Sorry, the action you are trying to complete has timed out. [28] Additional information: server response timeout.

I have several ftp programs and can reach and open any file with them.
I even uninstalled direct Ftp and reinstalled it
I will look and see if the config file is causing the problem, if it has one
Thanks Bo
User 531474 Photo


Registered User
150 posts

I had to re-install the old version. I was having the same issue, took forever to get the directory to display, then I couldn't open directories once they did display. The old version works fine as does my other FTP client.


User 1967932 Photo


Registered User
22 posts

Where can I get the old verson?
Thanks
User 531474 Photo


Registered User
150 posts

badbo wrote:
Where can I get the old verson?
Thanks


Scott should be able to point you to it either in here or through a support ticket.


User 1967932 Photo


Registered User
22 posts

Jefff wrote:
badbo wrote:
Where can I get the old verson?
Thanks


Scott should be able to point you to it either in here or through a support ticket.


Ok thanks Sure is handy with the editing I do. Worst case I will run a server backup from last night
User 143086 Photo


Registered User
147 posts

Having the same problem, where can I get the old version?
User 103173 Photo


VP of Software Development
0 posts

If you are having technical issues, the best place to start is by opening a support ticket. You can do that here at https://www.coffeecup.com/help/myroom/opentopic/
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 359254 Photo


Registered User
2 posts

I tried the new version wouldn't take the info for my servers unless I first signed up for s-drive. Never really liked it much, got it mostly because I do like the HTML editor so anyway, uninstalled and done. Can't please us all.
Jeff Harris MoneyMakerMavericks.com
User 103173 Photo


VP of Software Development
0 posts

Jeff Harris wrote:
I tried the new version wouldn't take the info for my servers unless I first signed up for s-drive. Never really liked it much, got it mostly because I do like the HTML editor so anyway, uninstalled and done. Can't please us all.

You did it wrong Jeff. ;)

Click the GREEN + sign to add your FTP server. What you did was click the BLACK GEAR icon which configures a connection to S-Drive.

Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 1967932 Photo


Registered User
22 posts

Well seems I am not the only one having the same problem with the update. I already submitted a support ticket.
Thanks

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