Problem with Direct FTP - Page 1

User 439307 Photo


Registered User
8 posts

Hello, I was happy to use previous version of FTP before I upgrated to Direct FTP 6.7.
Now I can not start it. I have message - THE PROGRAM FAILED TO INITIALIZE ITS CONFIGURATION FILE AND MUST EXIT.
Is anybody can tell me what is a problem?
User 364143 Photo


Guest
5,410 posts

Did you try a complete uninstall and reinstall?
CoffeeCup... Yeah, they are the best!
User 103173 Photo


VP of Software Development
0 posts

Sounds like a bad install. I would suggest re-downloading the software again and re-installing the software.
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User 364143 Photo


Guest
5,410 posts

Scott, you're getting old and slowwwwwwww. :)
CoffeeCup... Yeah, they are the best!
User 103173 Photo


VP of Software Development
0 posts

Don't make me slap you! ;)
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 439307 Photo


Registered User
8 posts

I already tried it many times, it doesn"t help. Also I have message - DIRECT FTP COULD NOT BE LAUNCHED FROM THE INSTALLER. CLOSE THE INSTALLER AND START DIRECT FTP FROM THE WINDOWS START MENU. I did it too, it is doesn't work also. Can I find somewhere previous version of Direct FTP?
User 103173 Photo


VP of Software Development
0 posts

Please open a support ticket as soon as you can so one of our techs can look into this problem for you.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 496244 Photo


Registered User
13 posts

I installed w/ same error.....re-installed 3x and same.....HELP!

THE PROGRAM FAILED TO INITIALIZE ITS CONFIGURATION FILE AND MUST EXIT.
User 103173 Photo


VP of Software Development
0 posts

jagweb7 wrote:
I installed w/ same error.....re-installed 3x and same.....HELP!

THE PROGRAM FAILED TO INITIALIZE ITS CONFIGURATION FILE AND MUST EXIT.

We just uploaded a new version today. Can you download that and see if it helps. If it does not, please open a support ticket and one of our techs can look into this for you.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 496244 Photo


Registered User
13 posts

Hi Scott - I did all I mentioned within the past hour. In addition, I disabled my security & firewall, re-downloaded and re-installed and additional 3x - same issue. Using vista/32 bit. I did open a ticket. THX!

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