Can't sign into ftp - Post ID 237723

User 23638 Photo


Registered User
30 posts

Way ahead of you Scott, old buddy. I downloaded the 2015 version of DFTP which automatically uninstalls the older version. I did this so that I would have identical versions of DFTP on both computers.
User 103173 Photo


VP of Software Development
0 posts

Michael Johnston wrote:
Way ahead of you Scott, old buddy. I downloaded the 2015 version of DFTP which automatically uninstalls the older version. I did this so that I would have identical versions of DFTP on both computers.

That is not what I suggested you do, but having the most current version is always a good idea.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 2273654 Photo


Registered User
637 posts

Some times when i am copying and pasting passwords I copy an empty space at the beginning or the end accidentally and do not notice it until trying to find out why the password did not work.

User 10077 Photo


Senior Advisor
1,017 posts

Scott Swedorski wrote:
It sounds like the FTP database has gotten corrupted. What you will need to do is delete the internal database so that you can start fresh again. This should fix you up. Here is where you can locate the database:

Windows XP: C:\Documents and Settings[username]\Application Data\SharedSettings.ccs
Windows 8/7 & Vista: C:\Users[username]AppData\Roaming\SharedSettings.ccs

Just delete that file and restart DFTP and add the profiles back again.


I have run into situations where copy/pasting the password simply didn't work at all. I had to type it in. However, one thing to consider is that even if the software is upgraded and uninstalls the previous versions, it doesn't mean that it deleted the previous version's data. In this case, the data would be the stored passwords.

If you haven't already, you should really delete the shared settings files. That will make sure that you truly have tried everything. Until you do that, you haven't done all that you can do.
How-To Instructions for Coffeecup Users (tutorials, examples, and downloads)
http://usconsumernet.net/help-for-coffe … -users.php

Personal & Specialized Help for Coffeecup Users
Email me at cchelp@uscni.org or call 865-687-7698
User 23638 Photo


Registered User
30 posts

Problem solved and it was on my part. Thanks for all the comments that served to stimulate me to find the solution.
User 2147626 Photo


Senior Advisor
2,942 posts

And the solution was ? ( not prying, but it may help another user . . . )
Graphics for the web, email, blogs and more!
-------------------------------------
http://sadduck.com

Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.