cant download excel files
charles poulter
Registered User
1 post
I am trying to download some files in excel but when downloaded the files convert to a different format , I need the files in excel to work with them, any ideas !
tassietiger
Registered User
1,392 posts
What are they converting to Charles?
I know you believe you understand what you think I said...but I am not sure you realize that what you heard is not exactly what I meant.
Jo Rice
Senior Advisor
10,951 posts
Hiya Charles,
Also, what version are you using of DirectFTP? I'm using 6.7 build 1750 (not sure if that's the most recent but if not it's only a version behind) and it works fine for me. I just uploaded a file that is Excel 2007 compatible file with the .xlsx enxtention, renamed it to be sure it downloaded a clean copy and then downloaded it again and it worked fine.
Also, what version are you using of DirectFTP? I'm using 6.7 build 1750 (not sure if that's the most recent but if not it's only a version behind) and it works fine for me. I just uploaded a file that is Excel 2007 compatible file with the .xlsx enxtention, renamed it to be sure it downloaded a clean copy and then downloaded it again and it worked fine.
tassietiger
Registered User
1,392 posts
Charles do you perhaps have Open office or another program that might open those program types set as your default?
I know you believe you understand what you think I said...but I am not sure you realize that what you heard is not exactly what I meant.
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