Visual Site Designer Crashing - Post...

User 474580 Photo


Registered User
5 posts

I am almost finished building my website, but now I can't open Visual Site Designer. When I click on the icon, the menu "Open an existing website" pops up. I click on my web file and then the "Tip of the Day" box pops up and I then click on "ok". After that, the only thing that pops up is the "Object Properties" box followed by "Visual Site Designer Application has stopped working".

I tried opening the program by right clicking the VSD icon and selecting "Run as Administrator" (as suggested in this forum), but that doesn't work either. I have also re-installed VSD, but have had no luck. My computer is running Widows Vista Home Premium. I have been able to complete 3/4 of my website, but I can't finish it unless I can get VSD to run properly.

Any help would be greatly appreciated.

Thanks
User 271657 Photo


Ambassador
3,816 posts

I've had this happen before, Vista Home Premium as well. The first site it happened on I was able to do the run as administrator and open it up, but that was version 9. something. Do you have the most up to date VSD? I've only had it happen a few times with the most recent version. But I've noticed if security scans are being run (AVG) it messes up anything I try to do until I stop the scan (Photoshop and CorelDraw try to open then just sit there unresponsive - not just CC). Sometimes I just let it do it's thing then re-start and everything functions normally. I used to have Norton Anti-Virus, but that made the computer almost unusable....couldn't even open my own PDF files!
We'll see if anyone else knows what might be going on :)
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User 358043 Photo


Registered User
1 post

Visual Site Designer 6.0 will not open vnu from previous version. It shows the message for the conversion to v6 but when I click yes to convert and save under new name an error appears and says can not open page. Also when I try and use the preview button the program crashes and closes.
HELP....
User 271657 Photo


Ambassador
3,816 posts

Not sure what to say to that - I've never seen a message asking to convert files. Maybe someone else has come across this? Whenever I've upgraded to a newer version, my previous site files (.vnu) just open up - with no conversion message. I wonder if re-installing might help take care of this?
I love deadlines. I like the whooshing sound they make as they fly by. (Douglas Adams)
https://www.callendales.com
User 103173 Photo


VP of Software Development
0 posts

David Pope wrote:
Visual Site Designer 6.0 will not open vnu from previous version. It shows the message for the conversion to v6 but when I click yes to convert and save under new name an error appears and says can not open page. Also when I try and use the preview button the program crashes and closes.
HELP....


Please open a support ticket for this and send us all your files and one of our techs will look into this for you.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 147665 Photo


Ambassador
712 posts

I have had the conversion function pop up before, but it has always worked just fine.. :/

User 473654 Photo


Registered User
1 post

Built a website using the newest VSD. Started working on another site and it was going great, no problems.

Then yesterday it started acting weird, would not let me paste URLs into the link field.

I had added some HTML code for a widget and when I previewed, the widget box came up but was not working properly and the HTML code for the widget box displayed in the preview. I've used widgets on the other site I built and did not have any problems.

After that, it suddenly crashed and I got a message that it was not working and had to close with a "send a report to Microsoft" window coming up.

Opend VSD again - it would not open the file that I had been working on - even though the file had been saved prior to the crash. The website I first used VSD to make was able to open without problem, just not the site I was working on.

I rebooted. Unable to open the file. I deleted the file and started over. Saved the file. Tried to open file again - unable to open file. I've rebuilt the same page a half dozen times now and saved it (even leaving off the HTML code for the widget - still cannot open the file when I close the file and then try to reopen.

Ran scans to check for virus/malware - only tracking cookies were found.

I uninstalled VSD and downloaded directly from CC website and reinstalled this morning. Still could not open the file.

I deleted the file and started rebuilding the page again. After I had put a few objects on the page, I saved the page. Shut down VSD, reopened VSD, and reopened the file - no problems.

I then added more objects to the page. Saved the page. Closed the page. Then tried to reopen the page.....now it can't open the same file it had no problems opening earlier this morning.

I can't find a problem anywhere.

I'm running Windows XP Pro on a 2 yr old laptop. Don't understand why the original site that I built is ok and VSD can open the file no problems, but it can't open the files of this new site I'm trying to build.
User 38401 Photo


Senior Advisor
10,951 posts

So did you try checking for newly updated/installed programs or files like I mentioned in the other thread Keogge? Answer there if you have and maybe we can get you some help. I'm guessing most of these guys have already figured it out and just didn't post here again to tell us which happens a lot :P
User 2123629 Photo


Registered User
2 posts

For what it's worth, you may want to try the suggestion contained in the following thread:

http://www.coffeecup.com/forums/guests-and-trial-users/visual-site-designer-crashing/

Hope that helps...

Josh

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