Stopped working - Post ID 184473

May 2nd, 2010 at 04:14 PM
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Inger
Senior Advisor
14,649 posts

And you probably have tried uninstalling it, reboot, a fresh download, run as administrator and all that?
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May 2nd, 2010 at 04:18 PM
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The Philosopher
Registered User
2,038 posts

The crash happens for one of two reasons (that I am aware of), either, you have a bad download, or the program is not compatible with your computer (you are running a 64-bit system, which is technically unsupported).
The philosopher has not done philosophy until he has acted upon the mere conviction of his idea; for proof of the theory is in the act, not the idea.

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May 2nd, 2010 at 06:07 PM
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Melissa Rhiannon
Registered User
887 posts

4:04 PM MDT: I did it Lamin! I did it! I was dinking around in the performance area of Win 7 and saw a section called DEP - Data Execution Protection. It's turned on, and I only had one exception in there, for an old program that was running from XP. So just for the heck of it, I added VSD to the exceptions list and it worked! Yeah!

Melissa Rhiannon
OS Windows 10
May 2nd, 2010 at 06:14 PM
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The Philosopher
Registered User
2,038 posts

Great!
The philosopher has not done philosophy until he has acted upon the mere conviction of his idea; for proof of the theory is in the act, not the idea.

My Web Development Company: http://www.innovatewebdevelopment.com (Created with Coffee Cup Software).

My Personal Website: http://www.EricSEnglish.com
May 2nd, 2010 at 07:10 PM
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Melissa Rhiannon
Registered User
887 posts

Someone might go into the other threads where this has happened and suggest the same solution?

I want to give kudos to Lamin though, he worked patiently with me and never quit.

Melissa Rhiannon
OS Windows 10
May 2nd, 2010 at 07:17 PM
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Inger
Senior Advisor
14,649 posts

Great, Melissa! Well, I wouldn't have known, since I'm still on Vista...

You should actually send a mail to CC support and inform them :P
Ha en riktig god dag!
Inger, Norway

My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com
May 2nd, 2010 at 07:45 PM
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tassietiger
Registered User
1,392 posts

Excellent Melissa! I'm pleased you have it all sorted ...I missed the bit about it being 64 bit.
I know you believe you understand what you think I said...but I am not sure you realize that what you heard is not exactly what I meant.
May 2nd, 2010 at 09:57 PM
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Melissa Rhiannon
Registered User
887 posts

Inger Eik wrote:
Great, Melissa! Well, I wouldn't have known, since I'm still on Vista...

You should actually send a mail to CC support and inform them :P


I was working with Lamin in my support room, and posted the outcome there too. I admire his persistence.

Melissa Rhiannon
OS Windows 10
Mar 17th, 2012 at 02:54 PM
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Daiji Yoshimura
Registered User
3 posts

This thread is very useful for Windows 7 64-bit users, because the other suggestions like Compatibility Mode settings and uninstalling do not help in this case.

The DEP setting got me running up again as well. Thanks BTW! :o

So please can this thread be stickied?

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