Preview not working. 96 dpi problem?...

User 2130925 Photo


Registered User
261 posts

Hey guys just downloaded the new 7.0 and I am excited ;)

Two quick concerns.

1.) It said some pictures were not 95dpi and would downconvert. That does not sound good :( ,

2.)When I clicked preview, nothing happened.

Thanks for any suggestions and have a great Thanksgiving!
User 103173 Photo


VP of Software Development
0 posts


1) I think you mean 96 DPI. ;) Don't worry, nothing bad will happen. ;)

2. What happened when you clicked preview? Did the browser launch, did you get an error, did the microwave alarm go off? :)

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User 2130925 Photo


Registered User
261 posts

Nothing happens like I said.

Get the magic spinning Aqua circle then nothing.
User 2130925 Photo


Registered User
261 posts

Well?

I hit preview and get an aqua spinning circle then nothing, no preview, nada. :(

Still happens after downloading the new Fix on Dec 21st.

Thanks.
User 471718 Photo


Support Specialist
80 posts

Please open a support ticket for this preview issue so we can look into what is going on there.
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