PDF links won't work - Post ID 159993

User 2217950 Photo


Registered User
2 posts

In the trial version of VSD, all I had to do to link a PDF was click 'Link' and select the file, and everything worked fine when previewed.

Now that I have purchased the full version of the software, this method no longer works, even when I create a new object with a fresh link to the file. When I preview, I get an 'Internet Explorer cannot display the web page' message every time, with both original links that used to work, and the new ones. Am I doing something wrong or missing a step? :/
User 103173 Photo


VP of Software Development
0 posts

Sounds like an issue with the file name of the PDF. Do you have spaces and other non alpha-numeric characters in the filename?
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User 1861272 Photo


Registered User
339 posts

or try to link them to the sites file folder. There is a folder inside the site folder titled Downloads. .pdf links need to be linked here I've found to work on the internet. This involves placing the .pdf file in that folder and link from there or link the .pdf file from your desktop or other location, save the page, then link again from the Download folder. As Scott says, check the file name as well.
User 2140875 Photo


Registered User
378 posts

I really think this is a problem with the newest version of VSD. As I mentioned in an earlier post I am not able to preview any of the links I have to pdf files. The links work fine on the real site after publication, but never work in preview with IE9.

I did a test on one of my pdf files and renamed it to wlsetup.pdf to eliminate spaces, etc. Still get the same error message in preview. The attached pic shows the error.

Never had this in previous versions of VSD.

Galen

ps: If I want to preview for the pdf files I now use FF
Attachments:
User 103173 Photo


VP of Software Development
0 posts

I am not too sure on that one, I will have to do some research. I would say just for now, you will have to ignore it. At leaset once it is uploaded, we know it works.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 322842 Photo


Registered User
209 posts

I too have that issue, pdf's not showing in proof - in FF4.
However, I'm not that concerned about the PDF's, I'm more interested in the rest of site and how it looks.
I know the PDF's will work once the final upload is done, I never had it fail me at that point, unless of course I messed something up.
I would make life better if I could blame CC for MY mistakes, and that they would fix them :P
User 2217950 Photo


Registered User
2 posts

Hi everyone,

Thanks for your replies. I tried renaming the files without spaces, and linking to other folders, and none of the methods worked. I still get the same error message every time.

I am doing a draft version of our site that needs to be fully functional in demo mode to be approved by our Board before publication. VSD techies, please help!
User 103173 Photo


VP of Software Development
0 posts

There probably isn't anything we can do about that. What you should just do is upload it to your website in an offline location and use that as a demo of the website.

You should check out our FREE S-Drive service that is fully integrated into Visual Site Designer and perfect for this situation. With just a few steps, you can publish to our service and be amazed at how much faster it is.

1. First, you need to create your S-Drive Account

2. Go to Publish > CoffeeCup Account Settings and enter in your CoffeeCup account information

3. Go to Publish > Choose a Publishing Destination and select your S-Drive account

4. Click Publish

If you like what you see, you can even point your very own domain name over to your S-Drive account as well. Enjoy!
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 166871 Photo


Registered User
185 posts

Access to PDF links do not work for the latest version of VSD because the pdf file linked does not upload to the site/files/download directory when using the publish function in VSD. If one manually uploads the required pdf file to this directory all works in all browsers. At least that is my experience for the latest version. In previous versions VSD publish feature put the files in the correct place on the host.
Hope this helps
Cayucostom
Vista Tom


User 322842 Photo


Registered User
209 posts

Agree with cayucostom, I'm having the same problem.
BUT, when I did a site re-sync the PDF links worked . . ???

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