Trying to upload my new website of about 200 pages, it seems to work fine through all the HTML pages, and part way through the /files, but then I get an error. I tried this a few times and still no luck. files!

As a temp fix I am using Free FTP to manually upload the /files dir, all 2247 of them.

This is taking some time, but will it work OK? Am I uploading more files than I need from the /files directory on my HD, and will I have any future issues when I do any changes?

Any thoughts as why this would give an error part way through?

TIA

hiya Kenneth,

I would suggest putting in a support ticket so the CC team can try to help you work out why the VSD program is getting stuck when uploading.

What Error is VSD giving you?

Going by memory, the error was three yellow error triangles indicating three possible ftp issues.
One was something to the effect of setting the server mode to passive (it already was). One was something about checking server permissions (I think). Sorry, I forget the third one, but all three seemed to relate to problems with making an actual ftp connection, which was not my problem as many of the files had already uploaded. It just seemed to stop after doing about 200 odd files from the /files directory. The htmls were already successfully uploaded.

I have just uploaded all the files manually and assuming the website works okay after I start to test it, I really don't want to take a chance on messing things up by trying to do another upload if possible.

Try this. Make a new site and call it test. Now save it. Close this site and open the one that won't publish and try publishing it.

Just so I get this right. Create a simple one or two page site called Test. Save it and close it. Then open my actual website.vsu and try to publish it again. Is that correct?

Q: What will it do to the 2000 plus files I just manually uploaded on my server? Overwrite them, or do nothing at all as nothing has really changed since manually uploading the files.

It should overwrite them.

However, Make sure you've disabled all firewall applications on your system. As they can block both outbound and inbound traffic. Also try switching to the Passive Mode setting under Settings > FTP Settings > Advanced.

Okay, I followed the above directions, checked my virus software setting for Firewall and it was off (is there anywhere else to check for firewall settings?), rebooted and tried to publish again. This time it uploaded all the htmls as before and then moved on to the /files. I thought it was going to work, but quit after about 15 -20% of the files. Now I still have all the manually uploaded files and the site seems to work, but clearly there is a problem with the automated upload on my system.

Here is a jpg of the error msg: http://www.kennethlanesmithgallery.com/ftp_error.jpg

Any ideas or anything else I need to set/adjust?

Thanks,

Kenneth

Did you check to make sure DEP and UAC were not also blocking VSD connecting?

Here is another thing you can try. Sometimes this does help. What we will need to do is clear out all your registry settings allowing the software to default back to the initial settings. Please note that after doing this you will have to add your FTP information again.

Download this file here at http://www.coffeecup.com/files/binaries/vsdfix.exe to complete this task.

Now setup your FTP connection again and try and publish.

Scott:

>Did you check to make sure DEP and UAC were not also blocking VSD connecting?

Sorry, but you've lost me on this. I have no idea what "DEP and UAC " means.

As for the vsdfix.exe, I downloaded and used it on Monday when I was having the messed up organize page problems which you helped me with. Today before publishing I re-entered the ftp information. Do I need to run this fix again?