list index out of bounds - Post ID...

User 2480382 Photo


Registered User
5 posts

While trying to put images into the animator I keep getting the "List Index out of Bounds" fault message. Sometimes when I restart I can get them to load just fine other times not at all. What does that message mean? Do I need to format the graphics in a different way? I use this program a lot and am getting this message more and more frequently.

User 122279 Photo


Senior Advisor
14,454 posts

Hi, I contacted the CC staff and learnt that Animation Studio has been discontinued and will not be supported any more. But I got the reply that I'm quoting below, so that you can try it. Apart from that, I won't be able to help any further.

Reply:


The error mentioned means the app is installed on under a non-admin or limited user account. This is unsupported due to the way we store the support files in the users APPDATA folder.
There are 2 things you can try:
1. Give full permissions on the main user account to this folder: C:\Users[USERNAME]\AppData\Roaming\CoffeeCup Software
2. Try and copy that folder to each users account
Ha en riktig god dag!
Inger, Norway

My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com



Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.